Air Ticketing Executive Fresher

We are looking for motivated Air Ticketing Staff to manage ticket bookings and assist customers with their travel needs in our Kolkata office. This is an entry-level position suitable for fresh graduates or individuals with up to one year of experience.

Key Responsibilities:

- **Ticket Reservations**: Handle customer inquiries and book flights based on their preferences, ensuring accuracy and timely processing.

- **Customer Support**: Provide excellent service by answering questions about ticket prices, flight schedules, and travel itineraries, helping customers feel valued and informed.

- **Payment Processing**: Assist in processing payments and issuing e-tickets, ensuring all transactions are secure and carried out efficiently.

- **Documentation**: Maintain and organize travel documents and records, ensuring compliance with company policies and industry regulations.

- **Problem Solving**: Address any issues that arise during the booking process, effectively finding solutions to enhance customer satisfaction.

Required Skills and Expectations:

Candidates should possess strong communication skills to interact with diverse customers and provide clear information. Attention to detail is essential to avoid errors in reservations and documentation. Being tech-savvy is a plus, as proficiency in booking software is beneficial. A positive attitude and willingness to learn will help candidates thrive in this fast-paced environment. Adaptability to changing customer needs and a commitment to delivering exceptional service are also expected.

This role offers a great opportunity for growth in the travel industry for those eager to make their mark.

• Experience

  0 - 1 Years

• No. of Openings

  18

• Education

  12th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Kolkata