Managing ticketing systems and ensuring smooth operations for events or travel.
- Providing excellent customer service in ticket booking and inquiries.
- Coordinating with various departments for ticketing logistics.
- Issuing tickets and managing reservations for customers.
- Providing detailed information about prices, availability, and event details.
- Handling customer queries and resolving ticketing issues.
- Maintaining accurate records of transactions and customer interactions.
- Collaborating with team members to enhance the overall ticketing process.
- Experience in ticketing systems and customer service.
- Strong communication and interpersonal skills.
- Proficiency in computer applications and ticketing software. Amedius software
- Ability to work in a fast-paced environment and handle multiple tasks.
- Excellent problem-solving abilities and attention to detail.