Hiring For 12th Pass Freshers - Air Ticketing Executive

job summary

an air ticketing executive is responsible for booking, issuing, modifying, and canceling airline tickets while providing accurate travel information and excellent customer service to passengers and travel agents.

key responsibilities

handle domestic and international air ticket bookings

issue, reissue, and cancel flight tickets as per customer requests

check flight availability, fares, and schedules

use crs/gds systems (amadeus, galileo, sabre) for ticketing

calculate fares, taxes, and additional charges accurately

process refunds and rescheduling requests

assist customers with travel policies, baggage rules, and visa information

coordinate with airlines and travel partners

maintain accurate booking and passenger records

handle customer queries, complaints, and follow-ups professionally

eligibility & qualifications

minimum qualification: 10+2 or graduate (any stream)

diploma or certification in travel & tourism / airline ticketing preferred

basic computer knowledge and typing skills

knowledge of airline codes, airport codes, and fare rules is an advantage

skills required

strong communication skills (english & hindi)

customer service and interpersonal skills

attention to detail and accuracy

time management and multitasking ability

problem-solving skills

ability to work under pressure

work environment

office-based, airport counters, or travel agencies

rotational shifts including nights and weekends

fast-paced, customer-facing role

• Experience

  0 - 6 Years

• No. of Openings

  65

• Education

  12th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Chennai