As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their air travel needs. Your responsibilities will include:
- Booking Air Tickets: You will be responsible for helping customers book flights, ensuring that all details are accurate and meet their travel requirements.
- Handling Inquiries: You will answer customer inquiries about flight schedules, ticket prices, and travel policies, providing clear and helpful information.
- Issuing Tickets: You will issue electronic tickets and ensure they are delivered to customers promptly while following company guidelines.
- Managing Cancellations and Changes: You will assist customers with changing or canceling their tickets, providing support and guidance on policies and potential fees.
- Maintaining Records: You will keep detailed records of bookings, cancellations, and changes to ensure accurate reporting and customer service.
To be successful in this role, you should have a basic understanding of the travel industry. Strong communication skills are essential, as you will interact with customers daily. Attention to detail is important to ensure that all ticket information is correct. Additionally, you should be comfortable working in a fast-paced environment and be able to handle customer queries professionally. A good attitude and a willingness to learn will help you thrive in this position. Reliable computer skills, especially in booking software, can be beneficial for this job.
Experience
0 - 1 Years
No. of Openings
50
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata