As an Air Ticketing Executive, you will manage ticket sales and assist customers with their travel needs. This role is suitable for individuals eager to start their career in the aviation industry, particularly fresh graduates.
Key Responsibilities:
1. Ticket Booking: You will handle ticket reservations for customers, ensuring accurate and timely bookings. This includes using reservation systems to issue tickets and provide travelers with essential flight information.
2. Customer Service: You will assist customers with inquiries about flights, fares, and travel itineraries. Providing excellent service to enhance customer satisfaction is critical in this position.
3. Payment Processing: You will manage transactions related to ticket purchases, ensuring that all payments are processed accurately and securely.
4. Documentation Support: You will provide necessary travel documents and support customers in understanding the required documentation for their trips.
5. Problem Resolution: You will address any issues that arise before, during, or after travel. This will include changing bookings, resolving ticketing problems, and providing alternative solutions when needed.
Required Skills and Expectations:
Candidates should have completed the 12th grade and possess good interpersonal and communication skills. Basic knowledge of computer systems and ability to learn ticketing software is essential. A customer-oriented attitude and the ability to handle stressful situations calmly are crucial for success in this role. You should also be punctual and reliable, with a willingness to work full-time in an office environment.
Experience
0 - 1 Years
No. of Openings
150
Education
12th Pass
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 28 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Health Insurance, ESI, Food/Meals, Two-way Cab
Face Interview Location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR--7637 879 198