We are looking for a motivated Air Ticketing Executive to join our team in Burdwan. This is a full-time position suitable for candidates with little to no experience, making it ideal for recent school graduates.
Key Responsibilities:
- Ticket Reservations: Handle customer requests for air ticket reservations, ensuring accuracy and compliance with policies.
- Issuing Tickets: Generate and issue air tickets for customers using the company’s booking systems, taking care to ensure all details are correct.
- Customer Support: Assist customers with queries regarding airline schedules, ticket prices, and travel regulations, providing a high level of service.
- Payment Processing: Manage payment transactions for ticket sales, ensuring secure and efficient billing procedures.
- Coordination with Airlines: Liaise with various airlines for ticketing updates and resolve any issues that may arise during the booking process.
- Documentation: Maintain accurate records of all transactions, customer interactions, and ticketing activities for future reference.
Required Skills and Expectations:
The ideal candidate should possess strong communication skills, both verbal and written, to effectively assist customers. A basic understanding of ticketing software is preferred, along with proficiency in using computers and the internet. Attention to detail is crucial, as accuracy in ticketing can directly impact customer satisfaction. The candidate should be willing to learn about airline policies and industry trends. A positive attitude and a desire to deliver excellent customer service will enhance the effectiveness of the role.
Experience
0 - 1 Years
No. of Openings
90
Education
12th Pass
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
31 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, PF, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata