As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their air travel needs. This position is based in Bhubaneswar and is open to candidates with up to 1 year of experience.
**Key Responsibilities:**
- **Customer Assistance:** Help customers with inquiries related to air tickets, providing clear information on routes, schedules, and prices.
- **Ticket Booking:** Process ticket bookings for clients using the company’s booking system, ensuring accuracy and efficiency to enhance customer satisfaction.
- **Flight Changes and Cancellations:** Manage changes and cancellations for existing reservations, coordinating with airlines to secure the best options for customers.
- **Payment Processing:** Handle payment transactions securely and efficiently, ensuring compliance with company policies and customer confidentiality.
- **Record Keeping:** Maintain and update customer records and ticketing data accurately in the system, ensuring all information is current and correct.
- **Problem-Solving:** Address any issues or complaints raised by customers regarding their bookings and provide timely solutions.
**Required Skills and Expectations:**
Candidates should possess a strong customer service orientation, with the ability to communicate effectively and clearly. Attention to detail is essential for accurate ticketing and record-keeping. Basic knowledge of airline operations and ticketing systems is a plus, though training will be provided. A team-oriented mindset and willingness to learn will greatly benefit the applicant. Flexibility in work hours may be necessary as ticketing demands can change. An education level of at least 10th grade is required.
Experience
0 - 1 Years
No. of Openings
54
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata