As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel arrangements. This position is ideal for individuals eager to start their careers in the travel and hospitality industry.
**Key Responsibilities:**
- **Ticket Booking:** Handle the booking of flight tickets for customers by utilizing various airline and travel agency systems, ensuring accuracy in details.
- **Customer Support:** Assist customers with inquiries regarding flight schedules, fares, and policy-related matters, offering guidance to enhance their travel experience.
- **Payment Processing:** Manage payment transactions efficiently, confirming successful processing and maintaining clear records for reference.
- **Ticket Changes and Cancellations:** Process changes and cancellations as per customer requests, ensuring adherence to airline policies and accurate communication of any fees.
- **Documentation:** Prepare and maintain accurate travel documents for customers, ensuring compliance with travel regulations and requirements.
**Required Skills and Expectations:**
Candidates should possess excellent communication skills in both spoken and written formats, as interacting with customers is vital. Basic proficiency in computer skills, particularly with ticketing software and online booking systems, is essential for effective task execution. A customer-oriented attitude is necessary to ensure satisfaction and resolve any issues promptly. The ideal candidate should be detail-oriented, ensuring all aspects of ticketing are accurate. A positive attitude and willingness to learn are crucial, especially for those with limited experience in the industry.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 39 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata