We are seeking a motivated Air Ticketing Executive to join our team in Bhubaneswar. This entry-level position is ideal for individuals eager to start a career in the travel industry. The role involves assisting customers with flight bookings and ensuring smooth travel experiences.
Key Responsibilities:
1. **Flight Bookings**: Assist customers in booking air tickets by understanding their travel needs and providing suitable options.
2. **Customer Service**: Handle inquiries and resolve issues related to bookings, cancellations, and changes to ensure high levels of customer satisfaction.
3. **Documentation**: Prepare and maintain necessary travel documents and records for customers, ensuring accuracy and compliance with airline policies.
4. **Coordination with Airlines**: Communicate with airlines to confirm flight availability, check fare rates, and assist with any special requests from customers.
5. **Payment Processing**: Handle payment transactions and ensure timely processing of ticket payments while keeping accurate financial records.
Required Skills and Expectations:
Candidates should have completed at least the 10th grade and possess strong communication skills to interact effectively with customers. Attention to detail is essential to ensure accuracy in bookings and documentation. Ideal candidates will be customer-focused, showing patience and problem-solving skills when dealing with inquiries. Basic knowledge of travel and airline operations will be an advantage but is not mandatory. The ability to work in a team and adapt to a fast-paced environment is crucial for success in this role.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata