We are looking for an enthusiastic Air Ticketing Executive to join our team in Asansol. This full-time position offers an opportunity to develop skills in the travel and ticketing industry. The ideal candidate will have a passion for customer service and a detail-oriented mindset.
Key Responsibilities:
- Booking Air Tickets: Handle ticket reservations for customers by utilizing airline systems to ensure accurate and efficient booking processes.
- Assisting Customers: Provide excellent customer support by answering inquiries and resolving issues related to ticketing or travel arrangements.
- Updating Passenger Information: Ensure that all passenger details are accurately entered and updated in the system to avoid any travel discrepancies.
- Issuing Tickets: Issue confirmed tickets to customers and ensure they understand the travel itinerary, including any terms and conditions.
- Following Up with Airlines: Coordinate with airlines to manage changes, cancellations, or special requests made by customers.
Required Skills and Expectations:
- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers and airline partners effectively.
- Attention to Detail: Ability to pay close attention to details when handling bookings and passenger information to minimize errors.
- Basic Computer Knowledge: Proficiency in using computers and ticketing software is required; familiarity with common travel applications is a plus.
- Team Player: Must be willing to work collaboratively with colleagues to ensure smooth operations in the ticketing department.
- Customer-Oriented Attitude: A friendly approach to customer service is critical for providing a positive travel experience for clients.
Candidates with a 10th-grade education and minimal experience, such as fresh graduates, are encouraged to apply.
Experience
0 - 1 Years
No. of Openings
57
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata