We are looking for a dedicated Air Ticketing Executive in Asansol, India. In this full-time role, you will assist customers in booking airline tickets and provide excellent service to ensure a smooth travel experience.
Key Responsibilities:
1. **Ticket Booking**: You will book airline tickets for customers, ensuring they receive accurate flight details and options based on their preferences.
2. **Customer Service**: Providing outstanding customer service is essential. You will answer queries, assist with itinerary changes, and handle any issues related to bookings.
3. **Ticketing System Management**: You will work with ticketing software to manage bookings, cancellations, and refunds, ensuring all transactions are handled accurately.
4. **Payment Handling**: You will assist customers in processing payments for their bookings, making sure to follow necessary financial protocols.
5. **Documentation**: Maintaining accurate records of all transactions and ensuring compliance with airline policies is crucial.
Required Skills and Expectations:
Candidates should have a minimum education level of 10th grade. Prior experience is not mandatory, making this an excellent opportunity for freshers. Strong communication skills are essential, as you will interact with customers regularly. A basic understanding of airline operations and ticketing processes will be beneficial. You should be detail-oriented, organized, and capable of handling busy periods efficiently. A willingness to learn and adapt in a fast-paced environment is key to thriving in this role.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata