We are seeking an Air Ticketing Executive to assist customers with booking air travel. This entry-level position is ideal for candidates with a passion for travel and a desire to deliver excellent customer service.
Key Responsibilities:
1. **Ticket Booking**: Handle customer inquiries and make flight reservations using our booking system. Ensure accuracy in travel dates, passenger details, and fares.
2. **Customer Assistance**: Provide support to customers by answering questions about flight schedules, ticket prices, and travel regulations. Assist with changes or cancellations to existing reservations.
3. **Documentation**: Prepare and manage travel-related documentation, including e-tickets and itineraries. Ensure all necessary paperwork is completed according to airline requirements.
4. **Payment Processing**: Accept payments for ticket bookings and issue invoices. Maintain clear records of all transactions to ensure accurate financial reporting.
5. **Collaboration**: Work closely with other team members and air service providers to ensure a smooth ticketing process and enhance customer satisfaction.
Required Skills and Expectations:
Candidates should have a strong understanding of customer service principles and excellent communication skills. Attention to detail is essential to ensure error-free bookings. Applicants should be comfortable working with computers and learning new software systems. A positive attitude and willingness to work in a team environment are important for this role. Flexibility to work from the office and a commitment to delivering high-quality service are also expected.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata