As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel needs by booking airline tickets and providing exceptional service. The position requires a keen attention to detail and excellent communication skills.
Key Responsibilities:
- Ticket Reservations: Handle customer requests for flight bookings by coordinating with airlines and ensuring accurate ticket information.
- Customer Service: Address customer inquiries about flight schedules, fare options, and travel policies, ensuring a positive experience.
- Processing Payments: Facilitate payment transactions for flight bookings, confirming payment methods and issuing tickets promptly.
- Managing Changes: Assist customers with changes to their existing bookings, such as modifications and cancellations, following company policies.
- Updating Information: Maintain up-to-date records of bookings and customer data in the system to ensure confidentiality and accuracy.
Required Skills and Expectations:
- Candidates should have completed at least the 10th grade and have a willingness to learn about air ticketing processes and related regulations.
- A basic understanding of computer systems and proficiency in online booking platforms is essential for effective performance in this role.
- Strong communication skills-both verbal and written-are necessary for clear interactions with customers and airlines.
- Problem-solving abilities are important to address customer concerns and provide viable solutions quickly.
- A team-oriented mindset is expected to collaborate effectively with colleagues in a busy work environment.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata