We are seeking a dedicated Air Ticketing Executive to join our team in Siliguri. This full-time position is suitable for candidates with little to no experience, as we welcome those ready to learn and grow in the travel industry.
**Key Responsibilities:**
- **Ticket Booking:** Assist customers in booking airline tickets by understanding their travel needs and providing suitable options.
- **Customer Support:** Answer inquiries regarding flight schedules, fares, and procedures, ensuring that all customer concerns are addressed.
- **Documentation Management:** Handle necessary travel documents and ensure accurate processing of customer booking information.
- **Payment Processing:** Facilitate payment transactions securely and guide customers through payment methods.
- **Coordinate with Airlines:** Communicate effectively with various airlines to resolve any issues related to bookings or cancellations.
**Required Skills and Expectations:**
The ideal candidate should possess strong communication skills to interact effectively with customers. Basic computer skills are essential for managing bookings and entering information into systems. Attention to detail is important to ensure accuracy in ticketing and documentation. A customer-centric approach is crucial, as you will be assisting travelers in their journey. Being proactive and solution-oriented will help in addressing inquiries and resolving issues efficiently. We are looking for someone who is eager to learn, has a positive attitude, and thrives in a fast-paced environment. A minimum education level of 10th pass is required for this role.
Experience
0 - 1 Years
No. of Openings
55
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
KOLKATA