As an Air Ticketing Executive, you will play a vital role in helping customers plan their travel by managing flight bookings and providing excellent service. Your responsibilities will include the following:
- **Flight Reservations:** Identify and book suitable flights for customers based on their preferences, ensuring they have a smooth travel experience.
- **Customer Support:** Address customer inquiries related to ticketing, flight schedules, and travel policies, providing clear and helpful information.
- **Payment Processing:** Manage payment transactions for ticket bookings, ensuring accuracy and security in handling customers' financial information.
- **Ticket Modification and Cancellations:** Assist customers in making changes to their travel plans, including cancellations and rescheduling, while adhering to airline policies.
- **Documentation Management:** Keep accurate records of all ticket transactions and customer interactions to support effective communication and follow-up.
- **Stay Updated:** Keep abreast of aviation industry changes, including airlines, routes, and fare structures, to offer informed recommendations.
To thrive in this role, candidates should possess strong communication skills, both verbal and written, to effectively assist customers. Attention to detail is essential for accurate ticketing and financial processing. Basic computer knowledge and familiarity with ticketing systems will be beneficial. A professional demeanor and a customer-focused approach are required to build trust and ensure a positive experience for travelers. While prior experience in ticketing is a plus, it is not mandatory; eagerness to learn and grow is key.
Experience
0 - 1 Years
No. of Openings
55
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
kolkata