As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel needs by processing flight bookings and providing excellent service.
**Key Responsibilities:**
- **Booking Air Tickets:** You will handle customers' requests for flight reservations by searching for and finalizing ticket options that best suit their needs.
- **Providing Travel Information:** You are expected to share relevant details about flight schedules, fares, and travel restrictions to help customers make informed decisions.
- **Assisting with Changes:** When customers need to modify or cancel their travel plans, you will facilitate these changes and inform them of any applicable fees or policies.
- **Customer Support:** You will respond promptly to customer inquiries via phone and email, ensuring a positive experience and addressing any issues.
- **Documentation:** It is important to maintain accurate records of bookings, cancellations, and customer interactions for future reference.
**Required Skills and Expectations:**
- Strong communication skills are essential, both in talking to customers and in writing messages clearly and accurately.
- Attention to detail is crucial, as you will be handling sensitive information, including personal and payment details.
- A customer-oriented attitude is necessary; you should be friendly, patient, and eager to help clients.
- Basic computer skills are required to navigate booking systems and manage customer records effectively.
- A willingness to learn about the travel industry will be beneficial, especially for those with little to no experience.
Experience
0 - 1 Years
No. of Openings
60
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Joining Bonus, Annual Bonus, PF, Petrol Allowance, Mobile Allowance, Internet Allowance, ESI
Face Interview Location
kolkata