As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel needs. The following outlines your key responsibilities and the skills expected for this position.
**Key Responsibilities:**
- **Ticket Booking:** Handle the booking of air tickets for customers, ensuring accuracy and timely reservations.
- **Customer Assistance:** Provide exceptional customer service by answering queries related to flight schedules, pricing, and booking procedures.
- **Itinerary Management:** Create and manage travel itineraries for clients, ensuring all details are accurate and complete.
- **Payment Processing:** Process payments for ticket bookings, ensuring compliance with company policies and financial transactions are securely handled.
- **Issue Resolution:** Address any issues or changes in flight bookings, including cancellations and rescheduling, providing efficient solutions to clients.
- **Documentation:** Prepare and maintain necessary documentation related to flight bookings and cancellations for accurate record-keeping.
**Required Skills and Expectations:**
- Strong communication skills are essential to effectively interact with customers and understand their travel requirements.
- Basic knowledge of computer systems and reservation software will help in managing bookings efficiently.
- Attention to detail is important to ensure all booking information is accurate and free from errors.
- Ability to work well under pressure, especially during peak travel seasons, to meet customer demands promptly.
- A positive and proactive attitude is crucial for providing excellent customer service and resolving issues quickly.
- While no prior experience is required, a willingness to learn and adapt to the travel industry is important for success in this role.
Experience
0 - 1 Years
No. of Openings
99
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Overtime Pay, Joining Bonus, Annual Bonus, Internet Allowance, 5 Working Days
Face Interview Location
kolkata