Air Ticketing Executive (Freshers) Ranchi

Flyhie Aviation

0 - 1 Years
5 Openings
2.3 - 4.8 Lac/Yr
Posted 46 days ago
Walk in interview
Ranchi

Key Skills

Customer Relationship Ticket Booking Air Ticketing

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Job Description

We are looking for an Air Ticketing Executive to join our team in Ranchi. This is an entry-level position suitable for candidates with a 12th-grade education and minimal experience.

**Key Responsibilities:**

- **Booking Flights:** Assist customers in selecting and booking flights based on their travel needs, ensuring they receive timely and accurate information.

- **Customer Support:** Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a smooth booking experience for travelers.

- **Ticket Issuance and Changes:** Manage the issuance of airline tickets and handle any changes or cancellations, ensuring compliance with airline policies.

- **Payment Handling:** Process payments efficiently, ensuring that transactions are accurate and secure.

- **Record Maintenance:** Keep detailed records of bookings, payments, and customer interactions to ensure that all information is readily available for future reference.

- **Collaboration with Airlines:** Communicate and coordinate with airline representatives regarding flight schedules, seating availability, and other relevant details.

**Required Skills and Expectations:**

Candidates should have a basic understanding of travel procedures and a passion for customer service. Strong communication skills are essential, as you will be interacting with clients regularly. Attention to detail is important for managing bookings accurately. Proficiency in using computers and booking software will be beneficial. Candidates must be willing to learn and adapt quickly to the dynamic environment of the travel industry. A positive attitude and teamwork spirit are essential for success in this role.