Freshers & Experience || Full Time || Air Ticketing Executive

- Handling air ticket booking: Responsible for assisting customers in booking airline tickets through various booking platforms, ensuring accuracy and efficiency in the process.

- Providing information on flight schedules and fares: Must be knowledgeable about different flight schedules, routes, and fares to provide customers with accurate and up-to-date information for their travel plans.

- Coordinating with airlines and other ground staff: Collaborate with airlines and ground staff to ensure smooth operations and resolve any issues related to ticketing or passenger travel.

- Managing air cargo shipments: Assist in handling air cargo shipments, ensuring proper documentation and timely delivery of goods.

- Processing ticket cancellations and refunds: Handle ticket cancellations and refunds efficiently, following the necessary procedures and ensuring customer satisfaction.

Skills and Expectations:

- Excellent communication skills: Ability to effectively communicate with customers, airlines, and other staff members to provide seamless service.

- Attention to detail: Must have a keen eye for detail to accurately process ticket bookings and other travel-related information.

- Basic computer skills: Proficiency in using booking platforms and other computer software for ticketing and communication purposes.

- Customer service orientation: Strong focus on providing excellent customer service and resolving any customer queries or issues effectively.

- Adaptability: Ability to work in a fast-paced environment and adapt to changing circumstances to meet customer needs and operational requirements.

• Experience

  0 - 1 Years

• No. of Openings

  35

• Education

  10th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  dum dum airport