Air Ticketing Executive Jobs For Freshers - Kolkata

- handle booking and reservation of airline tickets: the air ticketing executive will be responsible for managing bookings and reservations for airline tickets on behalf of clients. this includes understanding client preferences, finding suitable flights, and confirming bookings.

- provide information on flight schedules and routes: the executive will need to have knowledge about different airlines, their routes, and flight schedules in order to provide accurate information to clients. this involves staying updated on changes in flight schedules and routes.

- process ticket sales and payments: the executive will be responsible for processing ticket sales and accepting payments from clients. this includes issuing tickets, handling payment transactions, and providing receipts to clients.

- assist customers with inquiries and complaints: the executive will need to address customer inquiries, resolve complaints, and provide assistance as needed. this may involve handling changes to bookings, dealing with cancellations, and providing support to customers during their travel.

- maintain accurate records and documentation: it is important for the air ticketing executive to maintain accurate records of bookings, payments, and customer information. this helps in providing efficient service and resolving any issues that may arise.

required skills and expectations:

- good communication skills: the air ticketing executive must have strong verbal and written communication skills in order to interact with clients effectively.

- attention to detail: accuracy is crucial in handling bookings and payments, so the executive should have a keen eye for detail.

- customer service orientation: the ability to provide excellent customer service and resolve issues in a timely manner is essential for this role.

- basic computer skills: the executive should be comfortable using computer systems for booking tickets, processing payments, and maintaining records.

- willingness to learn: as a beginner in the field, the executive should be eager to learn about the airline industry and develop new skills related to air ticketing.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  10th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  dum dum airport