We are looking for an Air Ticketing Executive to join our team in Kolkata. This is a full-time position suitable for candidates with 0 to 1 year of experience and a minimum educational background of 10th grade.
**Key Responsibilities:**
- **Ticket Booking:** You will handle the booking of flight tickets for customers, ensuring accuracy and timely processing of reservations.
- **Customer Assistance:** Provide excellent customer service by answering queries related to flight schedules, fares, and travel regulations.
- **Payment Processing:** Process payments for ticket bookings using various methods, ensuring all financial transactions are handled properly.
- **System Management:** Use ticketing software to manage bookings and maintain an organized system for tracking tickets and customer information.
- **Problem Resolution:** Address any issues that arise before, during, or after ticketing, working to resolve disputes and unexpected changes in travel plans.
**Required Skills and Expectations:**
- **Basic Computer Skills:** Familiarity with computer operations and basic software applications is essential for managing bookings efficiently.
- **Communication Skills:** Strong verbal and written communication skills are important for interacting with customers and colleagues effectively.
- **Attention to Detail:** You should have a keen eye for detail to ensure accurate ticketing and to prevent booking errors.
- **Team Player:** A positive attitude and willingness to collaborate with team members to achieve common goals.
- **Learning Mindset:** Openness to learning new skills and adapting to changing procedures in the travel industry.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata