Hiring Fresher - Air Ticketing Executive - Kolkata

Flyhie Aviation

0 - 1 Years
88 Openings
2.8 - 4.5 Lac/Yr
Posted today
Face-to-Face interview
Kolkata

Key Skills

Customer Relationship Air Ticketing Ticket Booking

Apply

Job Alert Similar Jobs Share

Job Description

As an Air Ticketing Executive, your primary role will be to facilitate the booking of air travel for clients efficiently and accurately. You will handle various tasks related to ticket sales and customer service, ensuring a smooth travel experience.

**Key Responsibilities:**

- **Booking and Issuing Tickets:** You will be responsible for making flight reservations and issuing tickets according to the clients' preferences, while ensuring compliance with airline policies.

- **Customer Assistance:** Provide excellent customer service by addressing inquiries related to flight schedules, prices, and travel policies, helping clients make informed decisions.

- **Payment Processing:** Handle payments for ticket purchases, ensuring that all transactions are completed accurately and securely.

- **Record Maintenance:** Maintain up-to-date records of ticket sales and customer interactions, which will aid in reporting and improving service efficiency.

- **Problem Resolution:** Address any issues or changes related to bookings, such as cancellations or rescheduling, while mitigating customer frustration and ensuring satisfaction.

**Required Skills and Expectations:**

Candidates should have strong communication skills to effectively engage with clients. An understanding of basic computer operations and familiarity with booking software are essential. A friendly demeanor along with an eagerness to learn about the travel industry will be beneficial. Being detail-oriented is crucial, as accuracy in ticketing is important. This position is suitable for candidates with 0 to 1 year of experience who have completed at least the 10th grade and are ready to work from the office in Kolkata.