Hiring Fresher - Air Ticketing Executive - Kolkata

Flyhie Aviation

0 - 1 Years
88 Openings
2.8 - 4.8 Lac/Yr
Posted today
Face-to-Face interview
Kolkata

Key Skills

Customer Relationship Air Ticketing Ticket Booking

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Job Description

As an Air Ticketing Executive, you will play a crucial role in managing customer travel bookings and ensuring a smooth ticketing process.

**Key Responsibilities:**

- **Booking Management:** Handle flight bookings for customers by finding the best options based on their needs and preferences, ensuring accuracy in all details.

- **Customer Support:** Provide excellent customer service by addressing questions or concerns related to travel itineraries, payment issues, or ticket changes in a timely manner.

- **Ticket Issuance:** Process and issue air tickets promptly, ensuring compliance with airline policies and regulations.

- **Documentation Verification:** Verify travel documents and customer information to prevent booking errors and enhance efficiency.

- **Collaboration with Airlines:** Liaise with airlines and travel partners for availability, special deals, and to resolve any booking issues.

- **Record Keeping:** Maintain accurate records of bookings and communication with customers for future reference and audits.

**Required Skills and Expectations:**

The ideal candidate should have a minimum educational background of 10th grade and possess strong communication skills, both verbal and written, in multiple languages being a distinct advantage. Attention to detail is crucial to avoid booking errors. Basic knowledge of computer systems and software used in travel booking, such as GDS systems, is preferred but not mandatory. You should have a positive attitude, be a quick learner, and be able to work in a team in a fast-paced environment. No prior experience is needed; however, a willingness to learn and adapt is essential for success in this role.