Air Ticketing Executive || Freshers & Experienced

- book air tickets for customers: responsible for assisting customers in booking air tickets for their travel needs. this includes providing information on flight schedules, availability, and pricing.

- provide customer service: ensure excellent customer service by addressing customer inquiries and concerns related to air travel, including changes in bookings, cancellations, and refund processes.

- coordinate with airlines: liaise with airlines to secure bookings, resolve any issues, and provide updates to customers regarding flight status and changes.

- manage ground operations: assist in managing ground operations at the airport, including coordinating with ground staff, checking in passengers, and ensuring smooth boarding processes.

- update booking systems: maintain accurate records of bookings and transactions in the ticketing system, ensuring all information is up-to-date and accessible for reference.

skills and expectations:

- strong communication skills to interact with customers and airline staff effectively.

- attention to detail to accurately book tickets and manage reservations.

- ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.

- knowledge of air ticketing systems and processes to effectively navigate booking platforms.

- willingness to work flexible hours, including shifts and weekends, to accommodate customer needs.

• Experience

  0 - 1 Years

• No. of Openings

  35

• Education

  10th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  dum dum airport