We are looking for an Air Ticketing Executive to join our team in Hooghly. This is a full-time position suitable for candidates with minimal experience, such as recent graduates or those with 0 to 1 year of experience in the travel industry.
**Key Responsibilities:**
- **Ticket Booking:** Handle the booking of air tickets for clients, ensuring all details are accurate and meet customer preferences.
- **Customer Service:** Provide excellent support to clients by addressing their queries and concerns related to flight bookings promptly.
- **Information Updates:** Stay informed about flight schedules, prices, and travel regulations to give the latest information to customers.
- **Document Preparation:** Prepare necessary travel documents, including itineraries and ticket confirmations for customers.
- **Collaborate with Airlines:** Work closely with airline representatives to resolve any booking issues or changes for clients.
- **Record Maintenance:** Maintain accurate records of customer bookings and transactions for reporting and follow-up purposes.
**Required Skills and Expectations:**
Candidates should have a basic understanding of air travel processes and ticketing systems. Strong communication skills are essential for interacting with customers and airlines. Attention to detail is crucial to avoid errors during the booking process. Candidates must be organized and capable of managing multiple bookings efficiently. A positive attitude and willingness to learn are highly valued. An educational background of at least a 10th pass is necessary for this role, and familiarity with computer systems will be an added advantage.