We are looking for an Air Ticketing Executive to join our team in Hooghly. This is a full-time office-based role suitable for candidates with little to no experience.
**Key Responsibilities:**
- **Ticket Booking:** Handle the booking of air tickets for customers, ensuring accuracy and adherence to customer preferences.
- **Customer Assistance:** Provide assistance to customers with their travel inquiries, addressing concerns and providing solutions effectively.
- **Fare Quotation:** Prepare and provide competitive fare quotations to clients, helping them make informed travel decisions.
- **Documentation:** Manage and maintain necessary travel documents and records, ensuring all information is up to date and accurate.
- **Coordination with Airlines:** Communicate with various airlines to confirm bookings, cancellations, and changes, ensuring smooth travel arrangements.
- **Problem Resolution:** Address any issues related to bookings or itinerary changes promptly to enhance customer satisfaction.
**Required Skills and Expectations:**
- Candidates should have completed at least the 10th grade.
- Strong communication skills are essential to interact positively with customers and colleagues.
- Basic computer skills, including proficiency with booking software and databases, are necessary.
- A detail-oriented mindset is important to ensure accuracy in ticketing and documentation.
- Ability to work collaboratively in a team environment and adapt to a fast-paced setting.
- Candidates should display a willingness to learn and grow within the travel industry.