Interview For Air Ticketing Executive || 10th Pass - Freshers

As an Air Ticketing Executive, you will play a vital role in assisting customers with their air travel needs. Your primary focus will be to manage ticketing processes and provide excellent customer service.

**Key Responsibilities:**

- **Booking Tickets:** You will be responsible for booking airline tickets for customers, ensuring that their flights meet their requirements.

- **Customer Assistance:** Engaging with customers to understand their travel needs, helping them choose suitable flights, and providing information about flight schedules and fares.

- **Issue Tracking:** Handling issues related to bookings, including cancellations, changes, and refunds, while maintaining communication with customers.

- **Documentation Management:** Maintaining accurate records of ticket sales, customer information, and transactions in the system for easy reference.

- **Payment Processing:** Assisting customers with payment methods and ensuring that transactions are completed accurately and securely.

**Required Skills and Expectations:**

- **Communication Skills:** You should possess strong verbal and written communication abilities to effectively interact with customers and address their inquiries.

- **Attention to Detail:** Being detail-oriented is essential for ensuring accuracy in bookings and managing customer records.

- **Basic Computer Skills:** Proficiency in using computers and ticketing software is necessary for managing bookings and conducting transactions efficiently.

- **Customer Service Orientation:** A friendly and helpful attitude towards customers is crucial for providing exceptional service and building customer loyalty.

- **Willingness to Learn:** As this is an entry-level position, having a positive attitude and eagerness to learn about the travel industry will be beneficial.

• Experience

  0 - 1 Years

• No. of Openings

  58

• Education

  10th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, PF, Food/Meals, Two-way Cab