As an Air Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their flight arrangements. Your responsibilities and tasks will include:
- **Booking Air Tickets**: You will handle the booking process for customers, ensuring accurate and timely reservations are made according to their travel preferences.
- **Customer Assistance**: You will provide assistance to customers by answering queries related to ticket prices, travel dates, and destination information.
- **Handling Reservations**: You will manage existing bookings and make necessary changes or cancellations as per customer requests, ensuring the process is smooth and efficient.
- **Payment Processing**: You will process payments for ticket purchases and ensure that transactions are completed securely and accurately.
- **Maintaining Records**: You will keep detailed records of all bookings, changes, and cancellations, which helps in tracking sales and ensuring customer satisfaction.
To succeed in this role, you should possess strong communication skills to interact effectively with customers. Attention to detail is essential, as accuracy in bookings is critical. A basic understanding of airline systems and ticketing procedures will be beneficial, even for freshers. You should also be able to work in a fast-paced environment and handle stress while providing top-notch customer service. Punctuality and reliability are expected, as you will be working full time from the office.
Experience
Fresher
No. of Openings
66
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Weekly Payout, Overtime Pay, Travel Allowance (TA), Health Insurance, ESI
Face Interview Location
kolkata