Air Ticketing Executive (Freshers) Durgapur

As an Air Ticketing Executive, you will play a crucial role in managing airline ticket reservations and customer interactions. This position is based in Durgapur and is ideal for individuals seeking to start their careers in the travel industry.

**Key Responsibilities:**

- **Ticket Booking:** Process air ticket bookings for customers, ensuring accuracy and adherence to travel schedules.

- **Customer Assistance:** Address queries and provide support to customers regarding their flight details, cancellation policies, and any other travel-related inquiries.

- **Data Management:** Maintain booking records and ensure all information is up-to-date in the system to prevent errors and enhance customer satisfaction.

- **Payment Processing:** Assist customers with payment procedures, including handling various payment methods and ensuring secure transactions.

- **Ticket Change Management:** Facilitate changes in reservations as requested by customers, ensuring smooth transitions while informing them of any fees or differences in fare.

**Required Skills and Expectations:**

- **Educational Background:** A minimum of 10th grade completion is required.

- **Communication Skills:** Strong verbal and written communication skills are essential for effective interaction with customers and team members.

- **Attention to Detail:** Must possess keen attention to detail to minimize errors in bookings and enhance customer experience.

- **Customer Service Orientation:** A customer-first mindset with the ability to manage challenging situations with patience and professionalism.

- **Team Player:** Ability to work well in a team environment, collaborating effectively with colleagues to achieve common goals.

This position is a great opportunity for freshers or those with limited experience to enter the vibrant travel sector.

• Experience

  0 - 1 Years

• No. of Openings

  33

• Education

  10th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, Food/Meals, Accommodation, 5 Working Days

• Face Interview Location

  kolkata