We are seeking an enthusiastic Air Ticketing Executive to join our team in Bhubaneswar. This entry-level position is perfect for individuals who are eager to start a career in the travel industry. As a key player in our operations, you will assist customers with flight bookings and inquiries.
Key Responsibilities:
1. **Flight Booking and Reservations**: You will assist customers in booking their air tickets, ensuring accurate entry of passenger details and flight information to facilitate a smooth travel experience.
2. **Customer Service**: Respond to customer queries via phone and email, providing timely and helpful information regarding flight schedules, ticket prices, and travel regulations.
3. **Ticket Changes and Cancellations**: Handle requests for modifications or cancellations of existing bookings, ensuring all changes are processed correctly to minimize customer inconvenience.
4. **Documentation Management**: Maintain accurate records of ticket sales and customer interactions using our internal systems, ensuring compliance with company policies.
5. **Collaboration with Airlines**: Communicate effectively with airline partners to resolve ticketing issues and obtain necessary approvals or information when needed.
Required Skills and Expectations:
Candidates should possess a minimum of a 10th-grade education and show a willingness to learn. Good communication skills in English and local languages are essential. Proficiency in using computers and basic software applications is required. A detail-oriented approach and excellent problem-solving abilities will help you succeed in this role. Being a team player and having a positive attitude toward customer service are critical qualities we seek in our ideal candidate.
Experience
0 - 1 Years
No. of Openings
25
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, Accommodation
Walk-in interview location
kolkata