We are looking for an Air Ticketing Associate to join our team in Siliguri. This entry-level position is ideal for individuals interested in the travel industry, and it offers a great opportunity for growth.
Key Responsibilities:
1. **Booking Airline Tickets**: You will assist customers in booking flights, ensuring they select the best options for their travel needs. This includes providing information about flight schedules, prices, and availability.
2. **Customer Service**: Engage with customers to answer queries and resolve any issues related to their travel reservations. Friendly and clear communication is key to ensuring customer satisfaction.
3. **Processing Payments**: You will handle payment transactions efficiently, ensuring that all ticket purchases are completed accurately and securely.
4. **Maintaining Records**: Keep detailed records of bookings and transactions. This will involve updating customer information and ensuring that all data is accurate for future reference.
5. **Staying Updated with Airline Policies**: Familiarize yourself with the latest airline regulations, cancellation policies, and travel advisories to provide the best advice to customers.
Required Skills and Expectations:
Candidates should have a minimum education of 10th grade and possess a strong interest in the travel industry. Good communication skills are essential for interacting with customers effectively. You should be detail-oriented and capable of working in a fast-paced environment. Basic knowledge of computer systems and the ability to learn quickly will support your success in this role. Being a team player with a customer-first attitude will be highly valued.
Experience
0 - 1 Years
No. of Openings
71
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation