As an Air Ticketing Associate, you will play a crucial role in providing excellent customer service by handling flight bookings and inquiries. Your responsibilities and required skills are as follows:
**Key Responsibilities:**
- **Booking Flights:** Assist customers in booking airline tickets according to their travel preferences and requirements, ensuring accuracy in the process.
- **Customer Inquiries:** Address customer questions regarding flight schedules, prices, and ticketing policies, providing clear and helpful information.
- **Manage Reservations:** Update and manage flight reservations and itineraries, ensuring that all changes are processed efficiently.
- **Payment Processing:** Handle payment transactions securely for flight bookings and issue receipts to customers as needed.
- **Problem Resolution:** Address any issues that arise related to ticketing or travel plans, working to find quick and effective solutions for customers.
**Required Skills and Expectations:**
- **Communication Skills:** Strong verbal communication skills are necessary to interact effectively with customers, understand their needs, and provide clear information.
- **Attention to Detail:** Ability to pay close attention to details, especially when handling bookings and processing payments, to avoid mistakes.
- **Basic Computer Skills:** Familiarity with using computers and ticketing software to manage bookings and perform administrative tasks.
- **Customer Service Orientation:** A friendly and helpful attitude is essential, as you will be the point of contact for customers seeking assistance with their travel plans.
- **Team Player:** Collaboration with colleagues is important to ensure seamless service and address customer inquiries efficiently.
Experience
0 - 1 Years
No. of Openings
71
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation