We are seeking an Air Ticketing Associate to join our team in Jamui, India. This is a full-time, office-based position ideal for freshers who have completed their 10th grade.
Key responsibilities include:
1. Ticket Booking: Assisting customers in booking air tickets, ensuring accuracy in details such as dates, times, and passenger information.
2. Customer Service: Providing excellent service by answering queries, resolving issues, and offering flight options that meet customer needs effectively.
3. Documentation: Managing necessary paperwork and digital records related to ticket sales and customer transactions to maintain organized and accurate records.
4. Fare Management: Staying updated on current fare policies and promotions to provide clients with timely information and cost-effective solutions.
5. Collaboration: Working closely with team members and other departments to streamline processes and enhance customer satisfaction.
To succeed in this role, candidates should possess strong communication skills and a friendly demeanor. Attention to detail is essential, as accuracy in ticketing is crucial. Basic computer knowledge, especially in ticketing software and Microsoft Office, is expected. A commitment to providing excellent customer service and the ability to handle inquiries with professionalism are also important. Being a team player and having the flexibility to adapt to a fast-paced environment will enhance your success in this role.
Experience
Fresher
No. of Openings
34
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata