We are looking for a motivated and detail-oriented Air Ticketing Associate to join our team in Gopalganj, India. In this role, you will assist customers with booking airline tickets and provide excellent service to ensure a smooth travel experience.
Key Responsibilities:
- **Booking Flights**: Assist customers in selecting and booking flights based on their preferences and needs, ensuring accuracy in all bookings.
- **Customer Support**: Address customer inquiries and provide information about flight schedules, fares, and travel policies through various communication channels.
- **Ticketing Procedures**: Process ticket orders accurately while following all procedures to avoid errors and ensure compliance with airline regulations.
- **Record Management**: Maintain and update customer records, including booking details and payment information, to ensure data accuracy and confidentiality.
- **Problem Resolution**: Handle any issues that arise regarding flight changes or cancellations, providing timely solutions to maintain customer satisfaction.
Required Skills and Expectations:
Candidates should have a basic understanding of ticketing systems and good communication skills. Attention to detail and the ability to work under pressure are essential for this role. You should be comfortable interacting with customers and possess a friendly attitude. Strong organizational skills and a willingness to learn are equally important, as you will be working in a dynamic environment. Freshers who have completed 10th grade are encouraged to apply.
Experience
Fresher
No. of Openings
44
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata