Air Ticketing Agent Fresher

Job Description

key responsibilities:

1. manage air ticket bookings: the primary responsibility of an air ticketing agent is to book flights for customers based on their preferences and availability.

2. provide customer service: assist customers with inquiries, changes, and cancellations of their flight tickets in a professional and courteous manner.

3. handle reservations: make and confirm flight reservations, as well as manage seating arrangements and special requests from passengers.

4. coordinate with airlines: communicate with airlines to check flight schedules, availability, and any updates regarding bookings.

5. process payments: collect payments for ticket bookings, issue tickets, and provide customers with necessary documentation for their travel.

required skills and expectations:

- strong communication skills: ability to effectively communicate with customers and airlines to ensure smooth booking procedures.

- attention to detail: must pay attention to detail when handling reservations, payments, and documentation to avoid errors.

- basic computer skills: proficiency in using computer systems and ticketing software to manage bookings and payments.

- customer service orientation: prioritize customer satisfaction by providing assistance and resolving any issues promptly and efficiently.

- adaptability: be flexible in handling various tasks related to air ticketing and able to work in a fast-paced environment.
  • Experience

    0 - 1 Years

  • No. of Openings

    30

  • Education

    10th Pass

  • Role

    Air Ticketing Agent

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    dum dum airport

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