The job description for an Airport Ticketing Agent typically includes the following responsibilities and skills:
Assisting travelers with ticket purchases, check-in procedures, seat assignments, and baggage handling.
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Verifying travel documents, processing payments, issuing boarding passes, and resolving customer inquiries or issues.
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Handling special requests such as wheelchair assistance, and providing information about flight schedules, delays, or cancellations.
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Working closely with airline staff, security personnel, and ground crew to ensure all procedures are followed according to airline and airport regulations.
The ideal candidate for this role should have previous experience in customer service or the airline industry, a background check, and the ability to use computer systems for ticketing and check-in. Training will be provided to ensure familiarity with airline systems and airport protocols. This position offers opportunities for career advancement within the airline or airport operations sector.
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