As an Air Port Ground Staff member, you will play a vital role in ensuring smooth airport operations. Your primary focus will be on assisting passengers and ensuring safety and efficiency on the ground.
**Key Responsibilities:**
- **Passenger Assistance:** Provide support to passengers during check-in, security, and boarding processes, ensuring they have a positive travel experience.
- **Baggage Handling:** Safely manage the loading and unloading of baggage, ensuring it is delivered to the right flight and handling any passenger concerns.
- **Ticket Verification:** Confirm and check passenger tickets at various points, making sure all travelers have the correct documentation for boarding.
- **Coordination with Crew:** Work closely with flight crew and other staff to manage schedules and communicate important information effectively.
- **Safety Compliance:** Follow all safety protocols and procedures to maintain a secure environment for passengers and staff.
- **Customer Service:** Address any passenger queries or complaints promptly and professionally, providing assistance to maintain high levels of customer satisfaction.
**Required Skills and Expectations:**
- **Communication Skills:** Ability to communicate clearly and effectively with passengers, team members, and airport staff.
- **Teamwork:** A desire to work collaboratively in a team-oriented environment, contributing positively to the group.
- **Attention to Detail:** A keen eye for details to ensure the accuracy of ticketing, baggage handling, and safety protocols.
- **Time Management:** Skills to manage tasks efficiently, ensuring timely completion of duties that support flight schedules.
- **Adaptability:** Willingness to adapt to changing situations and demands commonly found in a busy airport environment.
Experience
0 - 1 Years
No. of Openings
52
Education
10th Pass
Role
Air Port Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata