Job Description

As an Air Port Ground Staff member, you will play a vital role in ensuring smooth airport operations. Your primary focus will be on assisting passengers and ensuring safety and efficiency on the ground.

**Key Responsibilities:**

- **Passenger Assistance:** Provide support to passengers during check-in, security, and boarding processes, ensuring they have a positive travel experience.

- **Baggage Handling:** Safely manage the loading and unloading of baggage, ensuring it is delivered to the right flight and handling any passenger concerns.

- **Ticket Verification:** Confirm and check passenger tickets at various points, making sure all travelers have the correct documentation for boarding.

- **Coordination with Crew:** Work closely with flight crew and other staff to manage schedules and communicate important information effectively.

- **Safety Compliance:** Follow all safety protocols and procedures to maintain a secure environment for passengers and staff.

- **Customer Service:** Address any passenger queries or complaints promptly and professionally, providing assistance to maintain high levels of customer satisfaction.

**Required Skills and Expectations:**

- **Communication Skills:** Ability to communicate clearly and effectively with passengers, team members, and airport staff.

- **Teamwork:** A desire to work collaboratively in a team-oriented environment, contributing positively to the group.

- **Attention to Detail:** A keen eye for details to ensure the accuracy of ticketing, baggage handling, and safety protocols.

- **Time Management:** Skills to manage tasks efficiently, ensuring timely completion of duties that support flight schedules.

- **Adaptability:** Willingness to adapt to changing situations and demands commonly found in a busy airport environment.
  • Experience

    0 - 1 Years

  • No. of Openings

    52

  • Education

    10th Pass

  • Role

    Air Port Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

  • Face Interview Location

    kolkata

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