As an Airport Ground Staff member, your role is essential to ensuring smooth operations at the airport. You will work directly with passengers and aircraft, providing assistance throughout their journey.
**Key Responsibilities:**
- **Passenger Assistance:** Help arrive and departing passengers with check-in, boarding, and luggage inquiries, ensuring a pleasant travel experience.
- **Baggage Handling:** Safely load and unload baggage from aircraft, ensuring that all luggage is properly handled and transported.
- **Safety and Security Checks:** Conduct security checks and assist in maintaining safety protocols within the terminal and on the runway, ensuring all regulations are followed.
- **Customer Service:** Address passenger inquiries and concerns effectively, providing information about flights, amenities, and airport services.
- **Coordination with Airlines:** Work closely with airline staff to ensure timely departures and arrivals, facilitating smooth communication.
**Required Skills and Expectations:**
You should have good communication skills to interact with passengers and colleagues effectively. A positive attitude and the ability to work in a fast-paced environment are essential. Being a team player is important, as you will be collaborating with various departments. Basic problem-solving skills are necessary to address passenger issues promptly and efficiently. Attention to detail is vital, especially when handling baggage and ensuring safety. Since this is an entry-level position, prior experience is not required, but a willingness to learn and adapt is essential. A minimum education of completing the 10th grade is necessary for this role.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Air Port Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata