As an Air Port Ground Staff, you will play a vital role in ensuring the smooth operation of airport services. Your primary responsibilities and expectations include:
**Key Responsibilities:**
- **Passenger Handling:** Assist passengers with check-in, boarding, luggage issues, and overall inquiries to ensure a pleasant travel experience.
- **Baggage Services:** Manage and process checked-in luggage, handle lost baggage claims, and ensure proper loading and unloading procedures.
- **Safety and Security Checks:** Conduct routine security checks and screenings to maintain a safe environment for all passengers and staff.
- **Communication:** Communicate effectively with passengers and team members, providing important flight information and instructions.
- **Maintenance of Equipment:** Ensure that all ground support equipment and check-in counters are clean and in good working order.
- **Coordination with Airlines:** Collaborate with airline representatives to assist with flight schedules, delays, and passenger needs.
**Required Skills and Expectations:**
- **Basic Education:** A minimum qualification of 10th pass is required.
- **Communication Skills:** Strong verbal communication skills are essential for interacting with passengers and team members effectively.
- **Customer Service Orientation:** A friendly and approachable attitude is crucial for providing excellent service to travelers.
- **Team Player:** Ability to work collaboratively within a team is necessary.
- **Problem-Solving Skills:** Quick thinking and the ability to handle challenging situations efficiently are highly valued.
This role is ideal for individuals who are looking to begin their careers in the aviation industry, with an opportunity for growth and development.
Experience
0 - 1 Years
No. of Openings
62
Education
10th Pass
Role
Air Port Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata