Airport Ground Staff - Full Time - Freshers

As an Airport Ground Staff, you will be responsible for ensuring that all airport operations run smoothly and efficiently. You will work directly with passengers and assist in the overall airport experience.

Key Responsibilities:

- Passenger Assistance: Provide help to travelers with check-in procedures, boarding passes, and luggage handling to ensure a pleasant travel experience.

- Baggage Handling: Manage the loading and unloading of luggage while ensuring it is handled carefully and transported securely.

- Customer Service: Address passenger inquiries and concerns promptly to enhance customer satisfaction and keep operations running smoothly.

- Safety Protocols: Follow safety procedures and protocols to maintain a safe environment for passengers and staff at all times.

- Communication: Coordinate with other airport staff, pilots, and crew members to ensure timely departures and arrivals of flights.

- Check-In Support: Assist in the check-in process at the airport, ensuring smooth processing of passengers and their belongings.

Required Skills and Expectations:

- Strong communication skills are essential for interacting effectively with passengers and team members.

- A friendly demeanor with excellent customer service skills to handle various passenger situations with care.

- Ability to work in a fast-paced environment, managing stress and time efficiently during peak hours.

- Attention to detail and the ability to follow instructions accurately is crucial for safety and operational efficiency.

- Basic computer skills and familiarity with airport systems can be helpful, though training will be provided.

- A commitment to teamwork, as collaborating with colleagues is necessary for a seamless operation.

Candidates are expected to be eager to learn, punctual, and ready to take on various responsibilities as needed.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  10th Pass

• Role

  Air Port Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata