Fresher hiring for Airport Ground Staff

Job Title: Ground Staff (Aviation)

Department: Airport Operations / Customer Service

Location: All india

Employment Type: Full-time / Shift-based

Job Summary

Ground Staff are responsible for ensuring safe, smooth, and efficient airport operations while delivering excellent customer service to passengers. The role involves passenger handling, baggage operations, coordination with airline and security teams, and compliance with aviation safety regulations.

Key Responsibilities

Assist passengers during check-in, boarding, arrival, and transit

Verify tickets, travel documents, and passenger identification

Handle baggage loading, unloading, and transfers (as applicable)

Provide flight information, delay updates, and airport assistance

Coordinate with cabin crew, ramp staff, and security personnel

Ensure compliance with airport safety and security procedures

Handle customer queries, complaints, and special assistance needs

Maintain discipline, cleanliness, and professional conduct

Mandatory Aviation Certificates & Documents

The following documents/certificates are mandatory to work as Ground Staff:

AVSEC Certificate (Aviation Security)

Issued by: BCAS / DGCA or relevant aviation authority

Mandatory for access to airport operational and restricted areas

Airport Entry Pass (AEP) / Security Clearance

Issued by Airport Authority after police and background verification

Dangerous Goods (DG) Awareness Certificate Category 6

As per IATA Dangerous Goods Regulations

Mandatory for check-in, baggage, cargo, and ground handling staff

Ramp Safety / Airside Safety Certificate (Role-specific)

Mandatory for staff working near aircraft and apron areas

Medical Fitness Certificate

Issued by an authorized medical practitioner

Valid Government Photo ID

Passport / Aadhaar / National ID (as applicable)

Note: Some certificates may be provided by the airline or ground handling agency after selection.

Educational Qualification

Minimum: 10+2 (Higher Secondary)

Graduation preferred but not mandatory

Skills & Competencies

Good communication skills (English & local language)

Customer service orientation

Ability to work under pressure and in shifts

Teamwork and coordination skills

Basic computer knowledge

Experience

Freshers can apply

Prior experience in aviation, hospitality, or customer service is an advantage

Working Conditions

Shift-based duty (including nights, weekends, and holidays)

Standing for long hours

Fast-paced airport environment

Salary & Benefits

Salary as per industry standards

Training and uniform provided

Career growth opportunities in aviation

If you want, I can:

Customize this JD country-wise (India / UAE / others)

Simplify it for job portals like Naukri or Indeed

Create a freshers-only JD or experienced ground staff JD

update karo documents me aviation certificate must

Samajh gaya

Neeche updated Complete JD diya gaya hai jisme Documents section me Aviation Certificate MUST clearly mention kiya gaya hai. Ye format job portal / HR hiring ke liye ready hai.

Job Title: Ground Staff (Aviation)

Department: Airport Operations / Customer Service

Location: [Airport / City]

Employment Type: Full-time / Shift Duty

Job Summary

Ground Staff airport operations ko smooth aur safe banane ke liye passengers ko assist karte hain, security procedures follow karte hain aur airline/airport teams ke saath coordination karte hain.

Key Responsibilities

Passenger check-in, boarding aur arrival assistance

Tickets aur travel documents verification

Baggage handling aur coordination

Flight information aur customer support

Safety aur security rules ka strict compliance

Airline, security aur airport staff ke saath coordination

Mandatory Documents (Aviation Certificate MUST)

Candidates ke paas neeche diye gaye documents compulsory hone chahiye:

Aviation Certificate MUST

Ground Staff / Airport Operations / Customer Service related

DGCA / BCAS / IATA approved institute se issued

AVSEC Certificate (Aviation Security)

Airport restricted area access ke liye mandatory

Dangerous Goods (DG) Awareness Certificate Cat 6

IATA Dangerous Goods Regulations ke according

Airport Entry Pass (AEP) / Security Clearance

Police verification ke baad issue hota hai

Medical Fitness Certificate

Authorized medical practitioner se

Valid Government ID

Passport / Aadhaar / National ID

• Experience

  0 - 4 Years

• No. of Openings

  200

• Education

  12th Pass

• Role

  Air Port Ground Staff

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office