The Air Cargo Department is responsible for managing cargo operations from booking to delivery, ensuring safe, secure, and timely transportation of goods. It works closely with airlines, freight forwarders, customs authorities, and ground handling teams.
🔹 Key Roles in Air Cargo Department
Air Cargo Executive
Cargo Agent / Cargo Officer
Cargo Supervisor
Warehouse Assistant
Documentation Executive
Load Planner
Cargo Manager
🔹 Core Responsibilities
1. Cargo Booking & Reservations
Accept cargo booking requests from clients and freight forwarders
Provide shipment rates, schedules, and availability
Coordinate with airlines for space allocation
2. Cargo Handling & Operations
Supervise loading and unloading of cargo
Ensure proper packaging, labeling, and handling of goods
Handle special cargo such as:
Perishable goods
Dangerous goods (DG cargo)
Live animals
Valuable cargo
3. Documentation & Compliance
Prepare and verify:
Air Waybill (AWB)
Invoice & Packing List
Shipping Bill
Ensure compliance with aviation and customs regulations
Coordinate with customs for clearance procedures
4. Warehouse Management
Monitor cargo storage and inventory
Ensure proper segregation of goods
Maintain safety and security standards in warehouse
5. Cargo Tracking & Customer Service
Track shipment status and update clients
Handle customer queries and complaints
Provide real-time shipment updates
6. Safety & Security
Follow aviation safety regulations
Ensure cargo screening (X-ray, scanning)
Prevent handling of prohibited or hazardous items
7. Coordination & Communication
Coordinate with:
Airlines
Ground handling staff
Freight forwarders
Customs officials
Ensure smooth cargo movement across departments
🔹 Required Skills