• advises present or prospective customers by answering incoming calls.
• coordination with clients & embassies, visa facilitation services
• follow-up for pending documents with clients.
• assisting students with the completion of visa processing
• maintains database by entering, verifying, and backing up data.
• maintains operations by following policies and procedures; reporting needed changes.
• maintains quality service by following organization standards.
• contributes to team effort by accomplishing related results as needed
• cases should be timely preceded.
• * must select appropriate university and course according to the profile of the student.
• must check each and every document of the student.
• must ensure that experience is relevant to the student's past studies or according to the chosen course.
• before the final step of case applied, must check each and everything correctly.
• manage and update crm on daily basis.
• must have complete knowledge about each and every university /college admission criteria.
• must ensure that there are limiting in pendency's regarding cases.
• check every detail on ol, coe, cas(dob, fee, dates.)
• must have proper coordination with each department and check the format of sop's according to the university and college.
• must ensure that interviews are conducted properly & timely.
• file+ sop should be approved by the students (except the funds detail/document)