As an Acquisition Manager, you will engage with existing customers to upgrade their credit cards from basic to premium. This role requires you to work from an office in Gurgaon, India, with no field visits involved. You will be responsible for making calls to customers and providing them with information about the benefits of premium credit cards, ensuring a smooth transition for those interested.
Key responsibilities include:
- Interacting with customers to explain the features and advantages of upgrading to a premium credit card, fostering positive relationships and trust.
- Conducting follow-up calls to address any customer queries or concerns, enhancing customer satisfaction and loyalty.
- Documenting customer interactions and maintaining accurate records to assist in future communications and business decisions.
Required skills and expectations:
You should be a graduate with excellent communication skills and the ability to engage effectively over the phone. A strong customer service orientation is essential, along with the ability to work independently and collaboratively within a team. You must demonstrate patience and empathy when addressing customer needs and be detail-oriented for maintaining thorough records.
This is a full-time position that requires you to work in the office, interacting with customers directly to achieve acquisition goals without any travel requirements. The role offers an opportunity to develop your skills in customer acquisition and relationship management in a dynamic environment.
Experience
0 - 1 Years
No. of Openings
25
Education
Graduate (B.A, B.B.A, B.Com, B.Sc)
Role
Acquisition Manager
Industry Type
Recruitment Consulting / Staffing Services
Gender
Female
Age Limit
19 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Laptop
Face Interview Location
Sewa Tower 3rd Floor Gurugram