• serve as the lead point of contact for all customer account management matters
• build and maintain strong, long-lasting client relationships
• negotiate contracts and close agreements to maximize profits
• develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• ensure the timely and successful delivery of our solutions according to customer needs and objectives
• clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• forecast and track key account metrics (. quarterly sales results and annual forecasts)
• prepare reports on account status
• collaborate with sales team to identify and grow opportunities within territory
• assist with challenging client requests or issue escalations as needed
• proven work experience as an account manager, key account manager, sales account manager, junior account manager or relevant role
• should have 8 to 10 yrs of experience in accounting and finance
• should have erp exp of min 5 yrs