An Account Manager is responsible for building and maintaining strong relationships with clients to ensure their needs are met and to grow the business. They act as the primary point of contact, collaborating with internal teams to deliver on client expectations and identify opportunities for expansion.
Key Responsibilities:
Client Relationship Management: Building, nurturing, and maintaining strong relationships with clients.
Communication: Serving as the primary point of contact for clients, managing all communication.
Needs Identification: Understanding client needs and concerns, both current and future.
Problem Solving: Addressing client inquiries and resolving issues.
Collaboration: Working with internal teams (., sales, marketing, product development) to ensure client satisfaction and successful project execution.
Account Growth: Identifying and acting on opportunities to upsell, cross-sell, and grow the account.
Performance Monitoring: Tracking key metrics, providing reports to both clients and management, and identifying areas for improvement.
Data Analysis: Analyzing customer data, gathering feedback, and providing insights.
Strategic Planning: Developing and implementing strategic account plans
Experience
4 - 7 Years
No. of Openings
1
Education
B.B.A, B.Com, M.B.A/PGDM, M.Com
Role
Account Manager
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office