Assistant Manager Telesales (BPO)Experience Required: 5+ Years in Telesales / BPO OperationsDepartment: Sales / Call Center OperationsReporting To: Branch ManagerJob Summary:We are seeking a dynamic and results-driven Assistant Manager Telesales to lead,manage, and scale telesales operations within our BPO setup. The ideal candidate shouldhave over 5 years of hands-on experience in telesales, with a proven ability to manage high-performing teams, meet aggressive targets, and maintain excellent customer servicestandards.Key Responsibilities: Lead a team of telesales executives to achieve daily, weekly, and monthly salestargets. Monitor team performance and drive productivity through effective coaching andperformance management. Manage and optimize daily operations including lead allocation, call handling, andsales closures. Conduct regular training and upskilling sessions to improve sales techniques,objection handling, and product knowledge. Prepare and analyze performance reports (call volume, conversion rates, revenuemetrics, etc.) to identify areas for improvement. Ensure compliance with company policies, quality standards, and regulatoryrequirements. Collaborate with senior leadership to implement sales strategies and processimprovements. Handle escalated customer queries or issues professionally and efficiently. Maintain a high level of motivation and morale within the team.Key Requirements: Minimum 5 years of experience in Telesales with at least 2 years in a teamleadership or assistant managerial role in a BPO or call center environment. Strong track record in meeting or exceeding sales targets. Excellent communication, interpersonal, and coaching skills. Proficient in CRM and dialer systems (e.g., Ameyo, Genesys, Five9, etc.). Ability to analyze data and generate actionable insights. Strong problem-solving and decision-making abilities. Flexibility to work in a fast-paced and target-driven environment.Preferred Qualifications:Graduate in any discipline; MBA is a plusExperience in B2C sales, especially in industries like insurance, finance, or telecomSalary: Competitive with performance incentivesShift: Day Shift