Service Manager Jobs in India

Job SummaryThe Business Development Manager (BDM) is responsible for driving revenue growth by acquiring new clients and expanding existing accounts within the recruitment and staffing domain. The role focuses on identifying business opportunities, building strong client relationships, understanding hiring needs, and offering tailored recruitment solutions including permanent staffing, contract staffing, RPO, and executive search.Key ResponsibilitiesBusiness Development & SalesIdentify, develop, and close new business opportunities for recruitment and staffing servicesGenerate leads through cold calling, networking, LinkedIn outreach, and referralsBuild and maintain a strong sales pipeline and achieve monthly/quarterly revenue targetsConduct client meetings, presentations, and proposal discussionsNegotiate commercial terms, pricing, and service agreementsPrepare and manage proposals, contracts, and SLAsClient Relationship ManagementDevelop long-term relationships with HR Heads, Talent Acquisition leaders, and business stakeholdersAct as the primary point of contact for clients post onboardingUnderstand client hiring needs, company culture, and workforce planning goalsEnsure high client satisfaction through effective communication and service deliveryRecruitment CoordinationWork closely with recruitment teams to ensure timely delivery of hiring requirementsTranslate client requirements into actionable recruitment briefsMonitor recruitment performance metrics such as fill rate and turnaround timeEnsure service quality and compliance with agreed SLAsMarket Intelligence & StrategyResearch industry trends, talent availability, and competitor offeringsIdentify new industries, geographies, and service lines for business expansionProvide market feedback to leadership for strategic planningSupport pricing strategies and margin optimizationReporting & DocumentationMaintain accurate records of leads, opportunities, and deals in CRM systemsPrepare sales forecasts, performance reports, and revenue updatesTrack KPIs including closures, revenue, client retention, and conversion ratiosRequired Skills & CompetenciesSales & Business DevelopmentStrong B2B sales and negotiation skillsProven ability to close deals in recruitment or staffing servicesClient acquisition and account management expertiseRecruitment & HR KnowledgeUnderstanding of recruitment lifecycle and staffing modelsKnowledge of hiring trends and talent market dynamicsBasic understanding of labor laws and complianceCommunication & Relationship SkillsExcellent verbal and written communicationStrong presentation and stakeholder management abilitiesRelationship-building and consultative selling approachTechnical & ToolsExperience with CRM systems (Salesforce, HubSpot, Zoho, etc.)Familiarity with ATS and recruitment technologiesProficiency in MS Excel / Google SheetsQualificationsBachelor

We are seeking a seasoned Freight Manager to streamline our logistics and shipping processes. The ideal candidate will bring extensive experience and leadership skills to oversee our freight operations in Mumbai.**Key Responsibilities:**- **Manage Freight Operations:** Oversee all aspects of freight transportation, ensuring efficient and timely movement of goods from origin to destination.- **Develop Relationships with Carriers:** Build and maintain strong relationships with freight carriers to negotiate rates and secure reliable shipping services.- **Compliance and Regulations:** Ensure all freight activities comply with local and international shipping regulations, mitigating any compliance risks.- **Cost Control:** Monitor freight expenses and implement cost-saving measures without compromising service quality.- **Team Leadership:** Lead and mentor a team of logistics professionals, fostering a collaborative environment to enhance productivity.- **Performance Analysis:** Track and analyze key performance indicators (KPIs) to identify areas for improvement and optimize shipping processes.**Required Skills and Expectations:**Candidates should have 20 to 30 years of experience in freight management or a related field. Strong knowledge of logistics and supply chain management is essential. Excellent negotiation and communication skills are a must to effectively interact with carriers and stakeholders. Proficiency in logistics software and data analysis tools is also required. A proven ability to lead teams, manage stress, and make quick decisions in a fast-paced environment is expected. The candidate should possess a strong attention to detail and a commitment to delivering high-quality service.

As an Airport Representative, you will play a crucial role in ensuring a smooth and pleasant experience for travelers at the airport. Your main responsibilities will include:- **Greeting Passengers**: Welcome travelers as they arrive, providing a friendly face and helpful guidance to make their journey enjoyable.- **Providing Information**: Assist passengers with inquiries about flights, check-in procedures, and airport facilities to enhance their travel experience.- **Handling Customer Issues**: Quickly address any problems or concerns faced by passengers, ensuring their needs are met efficiently and effectively.- **Coordinating Transportation**: Assist in arranging ground transportation options, such as taxis or shuttles, to help travelers reach their final destinations easily.- **Monitoring Flights**: Keep track of flight schedules and updates, alerting passengers to any changes or delays to minimize confusion.- **Maintaining Cleanliness**: Ensure the waiting area and representative counters are clean and organized for a professional appearance.To succeed in this role, you should have strong communication skills to interact positively with passengers and understand their needs. A good attitude and a focus on customer service are essential to create a welcoming environment. You should also be able to work in a fast-paced setting, often dealing with multiple tasks at once. A basic understanding of airport operations and procedures is helpful but not mandatory, making this position suitable for candidates with varying levels of experience.

We are looking for an Airport Supervisor in Bhubaneswar, India. This role is suitable for candidates with 0 to 1 year of experience and a minimum education level of 10th pass. You will manage daily airport operations and ensure a smooth experience for passengers and staff.Key Responsibilities:- Oversee Operations: Coordinate and supervise various airport functions, including check-in, boarding, and security. Ensure all operations comply with safety protocols and standards.- Staff Management: Lead and support airport staff, providing training and guidance as needed. Maintain a positive work environment and encourage teamwork.- Customer Service: Address passenger inquiries and resolve any issues promptly. Ensure that all travelers have a pleasant experience at the airport.- Monitor Compliance: Ensure adherence to airport regulations and policies. Conduct regular inspections to identify and rectify any compliance issues.- Report Generation: Prepare and maintain operational reports. Analyze data to improve efficiency and provide insights for better service.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with staff and passengers. Attention to detail is vital for ensuring compliance with safety regulations. The ability to work under pressure in a fast-paced environment is essential. A proactive approach to problem-solving and a willingness to learn are crucial for success in this role. The candidate should demonstrate reliability, punctuality, and a commitment to maintaining a high standard of service.

We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.

As an Airport Cargo Loader in Kolkata, you will play a vital role in ensuring that cargo is handled efficiently at the airport. This full-time position is suitable for individuals with little to no experience, making it a great opportunity for recent school graduates.Key Responsibilities:- **Loading Cargo**: You will be responsible for loading cargo onto aircraft, ensuring that all items are securely placed and balanced to comply with safety regulations.- **Unloading Cargo**: After flights arrive, you will unload cargo from the aircraft, ensuring that all items are handled carefully to prevent damage.- **Inspection**: Conduct visual inspections of cargo for any damages. If you identify any issues, you will report them immediately to your supervisor.- **Safety Compliance**: Follow all safety procedures and guidelines while performing your duties to ensure a safe working environment for yourself and your colleagues.- **Documentation**: Assist in maintaining accurate records of cargo movements. This includes tracking incoming and outgoing shipments.Required Skills and Expectations:Candidates must have completed at least their 10th grade. Basic understanding of cargo handling is a plus, but not mandatory as training will be provided. Strong attention to detail is crucial for this role to ensure cargo is loaded and unloaded safely and accurately. Candidates should be physically fit as the job involves lifting and moving heavy items. Good communication skills and the ability to work well in a team are also important for success in this role. Reliability and a positive attitude towards work are expected.

Candidates should be matured and having min 10 years of logistics experience , needs to manage and build good network among bankers and freight business owners to bring in new business for continuous growth

Candidates should be well aware and should have experience in turkey projects New installations of elevator in Residential and commercial projects in high rise towers , with team handling, timely delivery of installations

We are seeking a friendly and organized Airport Representative to join our team in Andaman, India. This role is suitable for individuals with 0 to 6 years of experience and requires only a 12th-grade education. You will help travelers at the airport, ensuring their journey is smooth and enjoyable.Key Responsibilities:1. **Welcome Travelers**: Greet arriving and departing passengers with a warm smile, assisting them with inquiries and providing necessary information about flights and services.2. **Assist with Check-Ins**: Help passengers with the check-in process, ensuring all documents are in order and answering any questions they may have regarding their flight itinerary.3. **Luggage Handling**: Support travelers with their luggage, directing them to the right areas for drop-off and pick-up, and ensuring they understand baggage policies.4. **Customer Support**: Address any concerns or issues that passengers experience, offering solutions and directing them to the appropriate personnel when necessary.5. **Maintain Records**: Keep accurate records of passenger interactions and report any significant incidents to management.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills, capable of engaging with diverse groups of people. A friendly attitude and a strong desire to help others are essential. Candidates should also be detail-oriented, able to handle multiple tasks efficiently in a fast-paced environment. Punctuality, a professional appearance, and readiness to work flexible hours are also important for success in this role.

As an Airport Representative in Nagpur, you will be the face of our organization, assisting travelers with a positive and efficient airport experience. Your role will involve providing information and support to passengers, ensuring their journey begins smoothly.Key Responsibilities:1. **Passenger Assistance**: Greet passengers as they arrive, offering help with check-in, baggage handling, and any inquiries they may have. You will be their main point of contact, delivering excellent customer service.2. **Information Provision**: Provide accurate and timely information regarding flight schedules, gate changes, and airport services. Staying updated with relevant information is crucial for keeping passengers well-informed.3. **Problem Resolution**: Handle any issues or complaints that arise with professionalism and empathy. You will be responsible for resolving problems quickly to ensure passenger satisfaction.4. **Coordination with Airlines and Services**: Collaborate with airline staff and other airport services to assist passengers efficiently. Communication with various departments is key to smooth operations.Required Skills and Expectations:Candidates should have at least a 12th-grade education and a willingness to learn; experience in customer service is a plus. Strong communication skills in English and local languages are essential. You should be friendly, approachable, and able to work under pressure in a fast-paced environment. Reliability and a commitment to exceptional service are crucial for success in this role.

We are seeking an Airport Representative in Sikar, India, who will assist travelers at the airport and ensure a smooth travel experience. This role is perfect for individuals enthusiastic about customer service and travel, and it welcomes candidates with 0 to 6 years of experience.Key Responsibilities:- **Customer Assistance:** Greet and assist passengers upon arrival and departure. Provide information about flights, gate changes, and any other travel-related queries.- **Check-In Support:** Help travelers with the check-in process, including issuing boarding passes and managing baggage concerns effectively and efficiently.- **Problem Solving:** Address any issues or complaints from passengers promptly, offering solutions and ensuring customer satisfaction during their travel journey.- **Coordination with Airlines:** Liaise with airline staff regarding flight statuses, delays, or emergencies to keep passengers informed and comfortable.- **Documentation:** Ensure all necessary documentation is completed accurately for passengers and provide guidance on necessary travel documents.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education. Strong communication and interpersonal skills are essential to interact with passengers and staff effectively. The ideal candidate should demonstrate a proactive attitude, be detail-oriented, and possess basic problem-solving skills. The ability to work in a fast-paced environment while maintaining a friendly demeanor is crucial. Flexibility in working hours is expected, as shifts may vary.

We are looking for a dedicated Airport Supervisor to join our team in Delhi. This role is important for ensuring that all airport operations run smoothly and safely while providing excellent service to passengers.Key Responsibilities:1. **Team Coordination**: You will supervise airport staff, ensuring they follow procedures and work efficiently as a team.2. **Operations Management**: Oversee daily airport operations, including check-in, security, and boarding processes, to ensure timely performance.3. **Passenger Assistance**: Provide outstanding customer service by assisting passengers with queries, helping with luggage, and addressing concerns.4. **Safety Compliance**: Monitor all safety regulations, ensuring that the airport environment adheres to required standards and protocols.5. **Reporting**: Prepare reports on daily operations, staff performance, and passenger feedback to improve services continually.Required Skills and Expectations:Candidates should have a minimum of 10th-grade education and ideally have 0-5 years of experience in a similar role. Strong communication skills are essential for effectively interacting with staff and passengers. You should be able to work in a fast-paced environment, showing leadership qualities and a commitment to teamwork. Flexibility in shifts is necessary as airport operations run 24/7. Candidates must also be adaptable to changes and able to respond calmly to unexpected situations.

We are seeking a dedicated Ground Staff Supervisor to manage and coordinate daily ground operations at our Delhi location. This role is ideal for individuals with 0 to 5 years of experience who are eager to lead a team and ensure smooth airport operations.Key Responsibilities:- **Team Management**: Supervise and lead a team of ground staff, ensuring all tasks are completed efficiently and effectively.- **Operations Coordination**: Oversee daily ground operations, including check-in, baggage handling, and boarding procedures, ensuring they meet safety and service standards.- **Customer Service**: Address passenger inquiries and resolve any issues that arise during ground operations, maintaining a high level of customer satisfaction.- **Training and Development**: Provide training and ongoing support to new staff members, fostering a positive work environment while enhancing team performance.- **Safety Compliance**: Ensure all safety protocols and regulations are strictly followed during operations to maintain a safe environment for both staff and passengers.Required Skills and Expectations:Candidates should possess strong leadership abilities and excellent communication skills to effectively interact with both team members and passengers. Attention to detail is crucial, along with the ability to manage multiple tasks in a fast-paced environment. A minimum education of 10th grade is required, and a proactive attitude will be highly valued. Flexibility in working hours and a commitment to service excellence are essential for success in this role.

We are looking for an enthusiastic Air Ticketing Executive to join our team in Jaipur. This role is suitable for candidates with 0 to 5 years of experience, and a minimum educational qualification of 10th pass is required. You will assist customers in making travel arrangements and booking airline tickets.Key Responsibilities:1. **Ticket Booking**: You will handle booking airline tickets for customers, ensuring they get the best options based on their preferences and budget.2. **Customer Assistance**: Interacting with clients to understand their travel needs is crucial, and you will provide them with information about flight schedules, fares, and other relevant details.3. **Issue Resolution**: If customers encounter any issues with their bookings, you will address and resolve these problems efficiently to ensure their travel experience is smooth.4. **Documentation**: You will maintain accurate records of bookings and customer interactions, ensuring all information is updated and organized.5. **Coordination**: Collaborating with airlines and travel partners to gather necessary information and resolve any discrepancies will be part of your role.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to engage effectively with clients. A good understanding of geography and flight routes is important, along with basic computer proficiency. Attention to detail and the ability to work in a fast-paced environment are essential qualities. Being a team player and having a customer-first mindset will greatly contribute to your success in this position.