Front Office Manager Jobs in India

We are looking for a Front Office Duty Manager to oversee daily operations at our office in Navi Mumbai. The ideal candidate will have a background in customer service and team management, with 1 to 7 years of relevant experience. nnThe Front Office Duty Manager will be responsible for managing guest relations, ensuring a welcoming atmosphere and resolving any issues that arise. You will lead the front office team, providing guidance and support to ensure high standards of service. This role also includes overseeing check-in and check-out procedures, maintaining effective communication with other departments, and implementing front office policies and procedures.nnKey responsibilities include:nn- Guest Relations Management: Engage with guests to provide exceptional service, addressing their needs and concerns promptly and professionally.n- Team Leadership: Supervise front office staff, offering training and support to maintain service excellence and foster a positive work environment.n- Operational Oversight: Ensure front office operations run smoothly, including managing schedules and coordinating with other departments as necessary.n- Quality Control: Monitor the front offices performance, implementing improvements as needed to enhance guest experiences.nnCandidates should have strong communication and interpersonal skills, a customer-focused attitude, and the ability to manage a team effectively. Experience in handling conflict and problem-solving is essential. This full-time position is office-based, requiring a proactive and organized individual to thrive in a dynamic environment.

We are seeking dedicated individuals for the role of Ground Staff in Dehradun, India. This position is ideal for those looking to start their career and requires a commitment to providing excellent service in a busy environment.nnKey Responsibilities:nn1. Customer Service: Greet and assist passengers, ensuring their travel experience is smooth and pleasant.n2. Check-In Assistance: Help passengers with the check-in process, including baggage handling and issuing boarding passes.n3. Coordination: Work closely with team members to ensure all flight operations run efficiently and on time.n4. Safety Compliance: Adhere to safety regulations and procedures to ensure a safe environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess a strong commitment to teamwork and customer service. Good communication skills are essential, as you will be interacting with passengers and colleagues daily. Flexibility in working hours is necessary, as this role may require working on weekends and holidays. A positive attitude and a willingness to learn are crucial for success in this position. nnIf you are eager to gain experience in the aviation industry and thrive in a dynamic environment, we encourage you to apply for this full-time position working from our office in Dehradun.

Exceptional Hospitality Starts with YouPicture yourself brightening someone s day. When you join our Hotels team, that s exactly what you ll do every time you come to work! You will oversee the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel s service standards. As a Front Office / Guest Service - Manager / Assistant Manager , you re not just overseeing daily front office operations - you re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.What It Takes to Make the StayAt Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.In addition, this role requires the following minimum qualifications:Proven experience in a front office or guest service management role within the hospitality industry.Strong leadership and team management skills, with the ability to inspire and motivate staff.Excellent communication and interpersonal skills, with a guest-centric approach.Strong problem-solving abilities and attention to detail, with the ability to handle high-pressure situations.Proficiency in hotel property management systems (PMS) and front office operations.Proficiency in English; additional languages are a plus.Ability to work flexible hours, including nights, weekends, and holidays.Here s what you ll do during a typical day:Lead daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standardsMonitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experienceSupport revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growthFacilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractionsDelight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standardsOversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experienceInspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment

Job Description:About RealtoothRealtooth is a premier chain of advanced dental clinics known for delivering world-class dental care with compassion and technology. We take pride in our excellence-oriented culture and are looking for strong leaders to uphold and elevate our service experience. With a strong focus on patient experience and service excellence, we are expanding our leadership team and inviting high-caliber professionals to join us.Role OverviewThe Front Office Manager will be responsible for directing and managing all front desk operations ensuring structured patient engagement, seamless coordination, and maximum patient satisfaction & to ensure a seamless patient journey from entry to exit. This role requires exceptional leadership, strong organizational abilities, and a passion for delivering a high-quality patient experience through efficient reception management, coordination, and team supervision.Key ResponsibilitiesLead and supervise the front desk team across clinics to ensure smooth daily operations.Oversee patient check-in, appointments, billing coordination, and check-out processes with accuracy and efficiency.Maintain a welcoming, professional and patient-centric environment at the reception.Ensure proper queue management and communicate delays or updates to patients politely and proactively.Monitor staff scheduling, attendance, grooming standards and work conduct.Train front office executives on patient handling, communication, service quality and SOPs.Handle escalated issues and ensure timely resolutions with empathy and maturity.Coordinate with CRM, Doctors, Accounts, and Clinic Managers for smooth patient flow.Maintain and analyze front office MIS reports including patient footfall & productivity metrics.Ensure strict adherence to Realtooth protocols, confidentiality and service excellence.Skills & CompetenciesStrong leadership and team-handling capability.High emotional intelligence, patience, and service orientation.Ability to multitask, stay organized, and work under peak hours calmly.High emotional intelligence, patience, and problem-solving capability.Strong sales & persuasion skills while maintaining a service-oriented approach.Proficiency in MS Office / Softwares / Google Sheets and report preparation.Capability to multitask, prioritize, and work in a fast-paced, performance-driven environment.Eligibility CriteriaFluency in English is Mandatory (100% speaking and reading & writing)Pleasing & Confident PersonalityProfessional appearance, behaviour and discipline.Qualification: Graduate / Postgraduate (Any stream) MBA will be added benefitExperience: 3-7 years in Front desk managing / CRM / Patient Relationship / Hospitality / Healthcare / Wellness / Hospital industryMinimum 2-3 years of team-leading or supervisory experience preferredLocation: Lucknow : Gomtinagar & Gomtinagar ExtensionWhat We OfferCompetitive salary with lucrative incentivesFast-track growth and leadership opportunitiesStrong professional learning & development environmentOpportunity to work with an established premium healthcare brandPlease share your CV here-Contact HR: +91 8604902116 ormail us at - hr.realtooth@gmail.comJob Types: Full-time, PermanentWork Location: In person

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Front desk executive, you will be the first point of contact for our Clinics. Our Front Office duties include offering administrative support across the clinics. You will welcome and greet patients who visit the clinics. You will also coordinate front-desk activities, including fixing up the appointments scheduling and coordinating for that with team, doctors and patients. All the communication would be of all the means by telephonic, in-person, email, whats-app etc. For a Front desk profile you should have a pleasant, warm and empathetic personality as this is the role of understanding the need of the patients and feel their pain to relate with their situation. You should also be able to deal with emergencies in a timely and effective manner, while streamlining clinical operations. Multitasking and stress management skills are essential for this position. As this role come in the industry which may require few hours of extra working also so flexibility and accordingly availability will be a plus. Ultimately, a Receptionists duties and responsibilities are to ensure the front desk welcomes patients positively, and executes all administrative tasks to the highest quality standards.