Desk Manager Jobs in India

As a Ground Staff member, you will play a crucial role in ensuring smooth airport operations and excellent customer service. You will be responsible for various tasks, and your attention to detail is important in this role.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process by verifying identification, managing boarding passes, and ensuring a seamless experience.- **Baggage Handling:** Oversee the loading and unloading of luggage, ensuring bags are handled with care and delivered to the right flights.- **Customer Service:** Provide helpful assistance to passengers at various points, addressing their inquiries and resolving any issues with professionalism.- **Safety and Security Checks:** Conduct necessary safety inspections and security protocols to maintain a safe airport environment.- **Coordination with Crew:** Work closely with airline crew members to ensure timely departures and arrivals, maintaining clear communication throughout.**Required Skills and Expectations:**- Must have completed at least 12th grade and possess good communication skills to interact effectively with passengers and team members.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously while maintaining attention to detail.- Strong problem-solving skills to quickly assist passengers with any issues that arise.- Willingness to work flexible hours, including weekends and holidays, as this is a full-time position.- A positive attitude and a commitment to providing excellent customer service are essential. This role is ideal for individuals with up to six years of experience who are eager to start their career in the aviation industry.

Key ResponsibilitiesWelcome and assist customers visiting the branch.Handle customer inquiries and provide basic information about financial products and services.Manage incoming phone calls, emails, and visitor appointments.Maintain visitor records and customer registers.Coordinate with different departments for customer requirements.Collect and verify basic customer documents.Support administrative and office management activities.Handle courier, mail, and document dispatch activities.Ensure the reception area is organized and professional.Required SkillsGood communication and interpersonal skills.Basic computer knowledge (MS Word, Excel, Email).Customer service orientation.Professional appearance and behavior.Ability to handle multiple tasks efficiently.QualificationHigher Secondary (12th Pass) or Graduate.Freshers can apply for many entry-level positions.Experience in customer service or reception is an added advantage.Salary (Approximate)Fresher: 12,000 - 18,000 per monthExperienced: 18,000 - 30,000+ per monthCareer GrowthA Front Desk Officer can progress to:Customer Service ExecutiveBranch Operations ExecutiveRelationship ExecutiveAdministrative OfficerBranch Operations Manager

K9HR SOLUTIONS, varsha Dabhi(HR Recruiter - Mo. No. 9875279592 Email ID: hr025.k9hrs@gmail.com) is looking for an organized and motivated Office Executive to support our daily operations in Rajkot, India. The ideal candidate will have 1-2 years of experience in an office environment and will be responsible for ensuring smooth office functions.Key Responsibilities:1. **Administrative Support**: You will assist with daily administrative tasks such as managing phone calls, coordinating schedules, and preparing documents to ensure efficient office workflow.2. **Customer Interaction**: You will greet visitors and handle inquiries professionally, providing excellent customer service and maintaining a positive company image.3. **Data Management**: Responsible for maintaining and updating company records, databases, and files. You

We are looking for a friendly and organized Front Desk Officer to manage our reception area in Jalandhar. The ideal candidate will be responsible for creating a welcoming environment for visitors and maintaining smooth daily operations.Key Responsibilities:1. **Greeting Visitors**: Welcome guests warmly and assist with their inquiries, ensuring they feel valued and comfortable.2. **Handling Calls**: Operate the telephone system efficiently by answering incoming calls, directing them as needed, and taking messages when required.3. **Managing Appointments**: Schedule and coordinate meetings or appointments for staff, ensuring that information is accurately communicated and documented.4. **Maintaining Reception Area**: Keep the front desk and waiting area tidy and presentable, creating a professional atmosphere for clients and guests.5. **Handling Mail and Packages**: Receive and distribute incoming mail and packages, ensuring timely delivery to the intended recipients.Required Skills and Expectations:The ideal candidate should have a minimum of 2-5 years of experience in a similar role. A completed 12th-grade education is required. Strong communication skills, both verbal and written, are essential for interacting with guests and colleagues. The ability to multitask, remain calm under pressure, and demonstrate professionalism at all times is crucial. Proficiency in using basic office equipment, such as telephones and computers, is also expected. A friendly attitude and a commitment to providing excellent customer service are key to succeeding in this role.

A Hotel Front Office Executive acts as the primary point of contact, responsible for managing guest experiences from check-in to check-out, ensuring high satisfaction. Key duties include managing reservations, handling check-ins/check-outs, processing payments, resolving guest complaints, coordinating with housekeeping for room status, and maintaining front desk records.

An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, handling customer queries, and ensuring smooth travel arrangements. They work with airlines, travel agencies, or airport offices using reservation systems. Key Responsibilities1. Ticket Booking & ReservationsBook domestic and international flight tickets for customersCheck seat availability, fares, and schedulesIssue, reissue, and cancel tickets as per customer requests2. Customer ServiceAssist customers with travel queries (routes, baggage, visa basics)Provide best fare options and travel solutionsHandle complaints and resolve booking issues professionally3. Fare Calculation & PricingCalculate ticket costs, discounts, and taxesInform customers about promotional offers and dealsEnsure accurate billing and payment processing4. Documentation & ComplianceVerify passenger details (name, ID, passport)Ensure compliance with airline and government regulationsMaintain records of bookings and transactions5. Use of Reservation SystemsOperate Global Distribution Systems (GDS) such as:Amadeus GDSSabre GDSGalileo GDS Required SkillsStrong communication and interpersonal skillsKnowledge of airline codes, routes, and fare rulesBasic computer proficiency and typing speedProblem-solving and customer-handling abilityAttention to detail and accuracy Educational QualificationMinimum: 10+2 (Higher Secondary)Preferred: Graduate in any streamCertification in Air Ticketing / Travel & Tourism is an advantage ExperienceFresher or 0-2 years experience in ticketing/travel agencyExperience with GDS systems is highly preferred Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month

We are seeking a Front Desk Officer to provide excellent customer service and efficiently manage the front office operations in our Parel, Mumbai location. The ideal candidate should be professional, friendly, and well-organized.Key Responsibilities:- **Greeting Visitors:** As the first point of contact, you will warmly welcome guests and ensure they feel valued. You will assist them with inquiries and guide them to the appropriate contacts.- **Managing Phone Calls:** You will handle incoming calls, answering queries or redirecting calls to the relevant department while ensuring prompt and accurate communication.- **Handling Appointments:** You will schedule and coordinate appointments, maintaining an organized calendar and ensuring timely reminders for meetings.- **Maintaining Records:** You will manage visitor logs and maintain office files, ensuring all documentation is up to date and easily accessible.- **Providing Administrative Support:** You will assist in various administrative tasks such as sorting mail, ordering office supplies, and organizing files to keep the office running smoothly.Required Skills and Expectations:Candidates must possess a Graduate degree and have between 1 to 7 years of relevant experience. Strong communication skills, both written and verbal, are essential. You should be proficient in using office software and multi-tasking effectively. A positive attitude and professionalism are critical, as well as the ability to work well in a team and under pressure. Attention to detail and good problem-solving skills are also important in this role.

As a Front Desk Officer, you will be the first point of contact for visitors and clients. Your role is essential in creating a welcoming environment, managing incoming calls, and supporting administrative activities. **Key Responsibilities:**- **Greeting Visitors:** Welcome guests warmly as they enter the office, providing a positive first impression and guiding them to the appropriate person or department.- **Answering Calls:** Handle incoming phone calls, directing them to the right personnel or department, and providing necessary information when required.- **Managing Appointments:** Schedule and manage appointments for staff, ensuring that the calendar is organized and conflicts are avoided.- **Maintaining Front Desk Area:** Keep the front desk and waiting area tidy and organized, ensuring that materials and brochures are updated and presentable.- **Handling Mail and Packages:** Receive and distribute incoming mail and packages, ensuring timely delivery to the appropriate individuals within the office.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal and written communication skills are essential for interacting with clients and colleagues effectively.- **Organization Skills:** Strong organizational abilities will help manage multiple tasks and maintain a structured work environment.- **Computer Proficiency:** Basic knowledge of computer programs (e.g., MS Office) is needed for data entry and handling administrative tasks.- **Customer Service Orientation:** A friendly and professional demeanor is crucial to provide excellent service and create a comfortable atmosphere for visitors. - **Reliability:** Punctuality and a strong work ethic are essential to ensure the front desk operations run smoothly during working hours.

A front desk is the primary reception area, typically located near the entrance of hotels, offices, or clinics, where staff manage guest check-ins, payments, inquiries, and security, acting as the main point of contact. It is synonymous with reception, front office, counter, or desk. Staff at the front desk handle scheduling, visitor registration, and guest services.

We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.

As a Front Desk Officer in Siliguri, you will be the first point of contact for visitors and clients, providing a warm and welcoming atmosphere. Your role will involve various administrative and customer service tasks.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and direct them to the appropriate departments or individuals, ensuring a pleasant first impression.- **Manage Phone Calls:** Answer incoming calls, handle inquiries, and transfer calls to relevant staff, maintaining effective communication.- **Schedule Appointments:** Organize and manage appointment bookings, ensuring that all schedules are updated and communicated to the relevant parties.- **Maintain Records:** Keep accurate records of visitors and phone calls, contributing to efficient office operations and helping with later reference if necessary.- **Handle Mail and Deliveries:** Sort and distribute incoming mail and packages, ensuring that all correspondence reaches the right person promptly.- **Assist in Administrative Tasks:** Support office staff with various administrative duties, including filing documents and data entry, leading to smoother workflow.Required skills and expectations include strong communication abilities, both verbal and written, to interact effectively with clients and colleagues. Attention to detail is essential for managing records and scheduling accurately. A friendly demeanor is necessary to create a welcoming environment. Basic computer skills are important for handling emails and office software. Flexibility and a positive attitude will help you adapt to varying tasks and demands in a busy office setting. Candidates should be punctual and reliable, ensuring responsibilities are met consistently.

Key ResponsibilitiesWelcome and assist customers visiting the branch.Handle customer inquiries and provide basic information about financial products and services.Manage incoming phone calls, emails, and visitor appointments.Maintain visitor records and customer registers.Coordinate with different departments for customer requirements.Collect and verify basic customer documents.Support administrative and office management activities.Handle courier, mail, and document dispatch activities.Ensure the reception area is organized and professional.Required SkillsGood communication and interpersonal skills.Basic computer knowledge (MS Word, Excel, Email).Customer service orientation.Professional appearance and behavior.Ability to handle multiple tasks efficiently.QualificationHigher Secondary (12th Pass) or Graduate.Freshers can apply for many entry-level positions.Experience in customer service or reception is an added advantage.

As a Front Desk Officer, you will be the first point of contact for guests and clients, providing excellent customer service and ensuring smooth operations at our front desk. Your main responsibilities will include:- **Welcoming Visitors**: Greet and assist all visitors with a friendly and professional demeanor, creating a positive first impression of the organization. - **Handling Inquiries**: Respond to questions and requests for information promptly, providing accurate and helpful responses. - **Managing Calls**: Answer phone calls and direct them to the appropriate departments, ensuring that all communications are handled efficiently. - **Scheduling Appointments**: Coordinate and manage appointments for staff, maintaining an organized booking system to ensure smooth scheduling. - **Maintaining Front Desk Area**: Keep the front desk area tidy and organized, ensuring that all necessary materials are readily available for visitors and staff. - **Administrative Support**: Assist with basic administrative tasks such as filing, data entry, and maintaining records, contributing to the overall efficiency of the office. The ideal candidate will have excellent communication and interpersonal skills, be well-organized and detail-oriented, and show a willingness to learn and grow. A high level of professionalism and a positive attitude are essential. Prior experience in a customer service role is a plus but not mandatory. Basic computer skills and familiarity with office software will aid in your success in this position.

Here is a professional, production-ready Job Description for a Front Desk Executive (often referred to as a Receptionist or Front Office Executive).This template is versatile enough to be used for corporate offices, manufacturing plants (such as those in MIDC areas), or commercial setups. It balances administrative support with gatekeeping and visitor management.Job Title: Front Desk ExecutiveJob OverviewWe are looking for a welcoming, organized, and professional Front Desk Executive to serve as the first point of contact for our company. In this role, you will represent the face and voice of the organization, managing our front office operations, greeting visitors, handling incoming calls, and providing vital administrative support to our HR and operations teams. The ideal candidate will possess excellent communication skills, a professional demeanor, and multitasking abilities.Key ResponsibilitiesVisitor Management: Greet, welcome, and direct visitors, clients, and vendors to the appropriate person or department. Maintain a digital or physical visitor logbook and issue security badges/passes as per company policy.Call & Communication Handling: Answer, screen, and forward incoming telephone calls through the EPABX (Electronic Private Automatic Branch Exchange) system. Take accurate messages and handle basic inquiries with courtesy.Mail & Courier Coordination: Receive, sort, and distribute daily mail, packages, and couriers. Coordinate outgoing couriers, track shipments, and maintain accurate logs for monthly billing reconciliation.Front Office Maintenance: Ensure the reception, lobby, and meeting room areas are clean, organized, and presentable at all times with all necessary stationery and promotional materials in place.Administrative & HR Support: Assist the HR and Admin teams with routine clerical tasks, such as scanning documents, updating employee directories, data entry, and scheduling meeting rooms.Vendor & Utility Management: Coordinate with housekeeping staff and office boys to maintain daily discipline. Monitor and order office stationery, pantry supplies, and printing materials.

Job Title: Front Desk OfficerLocation: LudhianaIndustry: ManufacturingSalary: 15,000 - 25,000 per month (Based on skills & experience)Working Hours: 10:00 AM to 6:30 PMQualification: Minimum Graduation (Any Stream) - MandatoryExperience: Fresher / Experienced both can applyJob Responsibilities: Attending and welcoming visitors and guests professionally Handling incoming calls and transferring them to concerned departments Managing client inquiries and providing basic information Maintaining visitor records and front desk registers Coordinating with internal teams for smooth communication Handling basic administrative and front office tasks Ensuring cleanliness and proper management of the reception areaRequired Skills: Good communication and interpersonal skills Basic computer knowledge (MS Excel / MS Word) Presentable personality and polite behaviour Ability to multitask and handle pressure Professional attitude and punctuality Interested candidates may share their updated CV at:prathna@penguinconsultants.co.in prathna.penguinconsultants@gmail.com For queries, feel free to Call or WhatsApp: 82848-43707 94645-78407

We are looking for a dedicated Admin Executive to join our team in Bangalore. The ideal candidate will play a crucial role in ensuring smooth administrative operations. This is a full-time position and requires working from the office.**Key Responsibilities:**- **Manage Administrative Tasks:** Handle day-to-day administrative duties, including filing, data entry, and managing documents to keep the office organized.- **Support Office Operations:** Assist in the coordination of office supplies and equipment maintenance, ensuring that everything is in good working order and ready for use.- **Communication Liaison:** Serve as a point of contact for internal and external communications, including answering calls and emails promptly and professionally.- **Schedule Management:** Help schedule meetings and appointments, ensuring that all necessary resources and participants are available.- **Record Maintenance:** Maintain accurate records of transactions and activities, facilitating easy retrieval of information when needed.- **Assist with Projects:** Support various projects and teams by providing administrative assistance, contributing to overall team success.**Required Skills and Expectations:**The ideal candidate should have excellent communication skills, both written and verbal, to interact effectively with colleagues and clients. Strong organizational skills are essential to manage tasks efficiently. A basic understanding of office software, such as MS Office, is required to perform daily tasks. We expect the candidate to be proactive, detail-oriented, and capable of working independently or as part of a team. A positive attitude and willingness to learn will help you thrive in this position.

An Administrative Executive is responsible for managing day-to-day office operations, ensuring smooth workflow, and supporting management and staff with administrative tasks. They play a key role in maintaining efficiency, organization, and communication within the organization. Key Responsibilities Office AdministrationManage daily office activities and operationsMaintain office supplies and inventoryEnsure proper filing and documentation systems Communication & CoordinationHandle incoming calls, emails, and correspondenceCoordinate meetings, appointments, and schedulesAct as a point of contact between departments Documentation & Record KeepingMaintain employee records and company filesPrepare reports, presentations, and official documentsEnsure confidentiality of sensitive information Vendor & Facility ManagementCoordinate with vendors and service providersManage office maintenance, housekeeping, and securityHandle purchase orders and invoices Data Entry & MIS ReportingUpdate databases and maintain recordsGenerate MIS reports and track office performanceEnsure accuracy of data and reports HR & Management SupportAssist HR in recruitment coordination and onboardingMaintain attendance and leave recordsSupport management with administrative tasks Eligibility CriteriaEducation: Graduation (BBA, B.Com, BA, or equivalent)Experience: 1-3 years (Freshers with skills can apply)Languages: English + Hindi (required) Required SkillsStrong communication and interpersonal skillsGood organizational and multitasking abilityProficiency in MS Office (Word, Excel, PowerPoint)Basic knowledge of office management systemsAttention to detail and problem-solving skills Personality RequirementsProfessional and well-groomedAbility to work under pressureTime management and disciplinePositive attitude and teamwork Work EnvironmentOffice-based (corporate / consultancy / industry)Standard working hours (may vary)Fast-paced administrative environment Salary Range (India)Fresher: 20,000 - 25,000/monthExperienced: 25,000 - 1,00,000+/month

We are looking for an Admin Executive to join our team in Ahmedabad. This role is ideal for candidates with 0 to 6 years of experience who have completed their 12th grade. As an Admin Executive, you will support daily operations and ensure the office runs smoothly. Key Responsibilities:- **Manage Office Supplies**: You will keep track of office supplies, ensuring that everything needed for daily tasks is available and well-stocked.- **Assist in Scheduling**: You will help schedule meetings and appointments for team members, organizing calendars to ensure efficient time management.- **Handle Correspondence**: Managing incoming and outgoing communications, including emails and phone calls, is essential to maintain effective communication within the team and with clients.- **Maintain Records**: You will organize and maintain important files and documents, ensuring all records are up-to-date and easily accessible.- **Support Team Members**: Assisting colleagues with various administrative tasks will be part of your role, helping the team to function efficiently.- **Prepare Reports**: You may be required to compile and prepare reports for management, providing insights into office activities and performance.Required Skills and Expectations:- Strong communication skills are crucial for interacting with team members and clients effectively.- Basic computer skills, including knowledge of Microsoft Office applications, are necessary for daily tasks.- Good organizational skills and attention to detail will help you manage multiple tasks smoothly.- A positive attitude and willingness to learn will be valued as you grow in this role.- Reliability and a professional demeanor are expected to support a productive work environment.

As a Ground Staff member in Mumbai, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your main responsibilities will include:- **Customer Service**: Assist passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.- **Check-in and Boarding Procedures**: Manage the check-in process by verifying passenger documents and issuing boarding passes, ensuring everything runs on schedule.- **Baggage Handling**: Help with the loading and unloading of luggage and make sure that bags are delivered to the right destinations efficiently.- **Information Assistance**: Provide accurate information to passengers about flights, schedules, and policies, acting as a friendly point of contact.- **Emergency Procedures**: Understand and implement safety and emergency procedures effectively to ensure passenger safety at all times.- **Team Collaboration**: Work closely with other staff members, including cabin crew and security, to maintain operational efficiency and a friendly environment.To succeed in this role, you should have excellent communication skills and a strong customer service mindset. Being detail-oriented and able to work in a fast-paced environment is essential. A positive attitude and the ability to handle stressful situations will benefit you greatly. Additionally, familiarity with airport operations and a basic understanding of safety regulations are advantageous. Having a high school diploma is required, and prior experience in customer service is a plus, though not mandatory.

As a Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport or other transportation facilities. You will be responsible for providing excellent customer service and assisting in various tasks that contribute to a pleasant travel experience for passengers.**Key Responsibilities:**- **Check-In Assistance**: Help passengers with the check-in process, ensuring that their travel documents are processed accurately and efficiently.- **Baggage Handling**: Manage luggage loading and unloading, ensuring that bags are transported safely and reach their destinations without damage.- **Customer Service**: Address passenger inquiries and resolve any issues they may have, providing support and information when needed.- **Boarding Process**: Assist in boarding procedures by directing passengers and ensuring that the process runs smoothly and on time.- **Cleanliness and Safety**: Ensure that the waiting areas and boarding gates are clean, organized, and comply with safety regulations.- **Coordination with Teams**: Work closely with other ground staff and airport personnel to maintain communication and ensure efficient operations.To succeed in this role, you should have strong communication skills and the ability to work well in a team. A positive attitude and good problem-solving abilities are essential, as you will frequently interact with passengers and handle various tasks. Being punctual and detail-oriented will help you in executing your responsibilities effectively. Previous experience in customer service is an advantage, but not mandatory.

We are seeking dedicated individuals for the role of Ground Staff based in Hyderabad. This position is ideal for those who are enthusiastic about providing excellent service in a dynamic environment. The role involves various responsibilities that are essential for smooth operations.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and any inquiries to ensure a positive travel experience.- **Baggage Handling:** Manage passenger luggage, including loading and unloading baggage from aircraft, ensuring safe and efficient handling.- **Check-in Procedures:** Verify passenger information, issue boarding passes, and assist with any special requirements during check-in.- **Safety Checks:** Conduct safety inspections of boarding areas and gates to maintain a secure environment for all passengers and staff.- **Communication:** Collaborate with other team members and departments to coordinate flight operations and resolve any issues that arise.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact with passengers effectively. A friendly and professional demeanor is crucial for delivering outstanding service. Attention to detail is necessary for managing passenger information and ensuring safety standards are met. Teamwork is important, as you will be working closely with colleagues. Flexibility in working hours and the ability to handle high-pressure situations are also expected in this role. While prior experience is not mandatory, a positive attitude and eagerness to learn are vital for success.

As an Airport Ticketing Executive, you will play a vital role in ensuring passengers have a smooth ticketing experience at the airport. You will be responsible for various tasks that enhance customer satisfaction and streamline ticketing processes. **Key Responsibilities:**- **Ticket Issuance:** Issue tickets for flights through various sales platforms, ensuring accurate and timely processing for travelers.- **Customer Assistance:** Provide assistance to travelers with inquiries about flight schedules, cancellations, and ticket changes, ensuring a supportive experience.- **Data Entry:** Enter and update passenger information into the system accurately, helping maintain precise records for easy access.- **Payment Processing:** Handle payments for ticket purchases effectively, ensuring all transactions are completed securely and efficiently.- **Collaboration:** Work closely with airline representatives and other airport staff to resolve issues that may arise, facilitating smooth operations.**Required Skills and Expectations:**Candidates should have at least a 10th-grade education and can range from freshers to those with up to 6 years of experience. Strong communication skills are essential, as you will interact with diverse passengers and colleagues. Familiarity with ticketing software and basic computer skills is beneficial. Sensitivity to customer needs, a positive attitude, and the ability to work under pressure in a fast-paced environment are crucial for this role. Flexibility in work hours is expected, as shift work is common in the airline industry.

An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, handling customer queries, and ensuring smooth travel arrangements. They work with airlines, travel agencies, or airport offices using reservation systems. Key Responsibilities1. Ticket Booking & ReservationsBook domestic and international flight tickets for customersCheck seat availability, fares, and schedulesIssue, reissue, and cancel tickets as per customer requests2. Customer ServiceAssist customers with travel queries (routes, baggage, visa basics)Provide best fare options and travel solutionsHandle complaints and resolve booking issues professionally3. Fare Calculation & PricingCalculate ticket costs, discounts, and taxesInform customers about promotional offers and dealsEnsure accurate billing and payment processing4. Documentation & ComplianceVerify passenger details (name, ID, passport)Ensure compliance with airline and government regulationsMaintain records of bookings and transactions5. Use of Reservation SystemsOperate Global Distribution Systems (GDS) such as:Amadeus GDSSabre GDSGalileo GDS Required SkillsStrong communication and interpersonal skillsKnowledge of airline codes, routes, and fare rulesBasic computer proficiency and typing speedProblem-solving and customer-handling abilityAttention to detail and accuracy Educational QualificationMinimum: 10+2 (Higher Secondary)Preferred: Graduate in any streamCertification in Air Ticketing / Travel & Tourism is an advantage ExperienceFresher or 0-2 years experience in ticketing/travel agencyExperience with GDS systems is highly preferred Salary (India Approx.)Fresher: