Front Desk Manager - Jalandhar (Female Candidates Required)

As a Front Desk Manager, you will be the first point of contact for guests and clients at our establishment. Your role is crucial in ensuring a positive impression and providing excellent service.

**Key Responsibilities:**

- **Manage Reception Activities:** Oversee daily operations at the front desk, ensuring smooth check-ins and check-outs for guests.

- **Respond to Inquiries:** Answer phone calls and emails promptly, providing information to guests about services, amenities, and local attractions.

- **Supervise Front Desk Staff:** Lead and train front desk personnel, ensuring they provide high-quality customer service and maintain professional standards.

- **Handle Reservations:** Manage bookings and cancellations, ensuring all guest information is accurately recorded and processed.

- **Resolve Guest Issues:** Address any complaints or concerns from guests quickly and effectively, striving for a satisfactory resolution.

**Required Skills and Expectations:**

The ideal candidate should have 2 to 5 years of experience in a hospitality role, preferably in front desk management. You must possess excellent communication skills and be fluent in English and Hindi. Strong organizational abilities and attention to detail are essential for managing multiple tasks efficiently. You should be comfortable using computer systems for bookings and have a professional demeanor. A friendly and approachable personality is important, as you will interact with guests regularly. The role requires you to work from the office in Jalandhar, and only female candidates will be considered for this position.

• Experience

  2 - 5 Years

• No. of Openings

  2

• Education

  12th Pass

• Role

  Front Desk Manager

• Industry Type

  Manufacturing / Production / Quality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Plot No.17, Pathankot National Highway, Nr. Mex Switchgears Pvt. Jalandhar-144012